Human Resources Management
Resume:
Karen Johnston
St. Peters, MO 63376
EDUCATION
Bachelor's Degree - Human Resource Management/Graduated Cum Laude;
Lindenwood University, St. Charles, May 1996
EXPERIENCE
EDWARD JONES
Manager-Flexible Staffing Pool May 2010-current
Partner with division leadership to create and implement new Flexible
Staffing program to support the Service Division; which includes
recruiting, interviewing, business processes and performance management.
Manage relationship with external staffing agency to provide temporary
staffing at reduced pricing to support this program
Monitor business process to mitigate legal risk and adhere to compliance
regulations established by the firm.
Manager-Contingent Workforce Jan 2007-April 2010
Develop global strategies that enable the firm to have readily available
skilled resources to meet short term staffing needs.
Manage relationships with external vendors for service, quality and fiscal
responsibility.
Manage relationships with internal service receivers to provide effective
and efficient delivery to the business areas.
Monitor business process to mitigate legal risk and adhere to compliance
regulations established by the firm.
Leadership responsibilities of the team which includes training and
development; including management of On-Site vendor.
Team Leader-HR Records/Systems Management; 9/02-Jan 2007
Lead the department in managing daily activities to ensure complete,
thorough & timely processing of HR data for all staff; including UK
processing & Canada support utilizing PeopleSoft and Legacy systems.
Develop & lead staff in accomplishing departmental goals and ensure
alignment with divisional & firm objectives.
Responsible for ensuring the integrity of data residing in PeopleSoft &
leading staff in the development of appropriate processes & procedures.
Responsible for ensuring staff data is kept private and secure within the
guidelines established by the firm.
Identify, develop & implement solutions for streamlining processes to help
minimize risk to the firm & utilize resources effectively. Promote
proactive approached in solving business issues, while enhancing the
understanding & acceptance of system capabilities. Understand business
needs, negotiate priorities & support requirements with appropriate areas
of the firm.
Foster & maintain positive relationships with all areas of the firm. Serve
as interface between internal/external customers & team members to ensure
data integrity is maintained; including meeting all regulatory
requirements. Provide overall prioritization of work assignments,
management of team resources and their activities.
Build & maintain strong functional team through effective recruiting,
training, coaching, team building & succession planning. Work on staff
development plans & assess skills to achieve work objectives.
SR Records Administrator-HR Records/Systems Management; 12/00-9/02
Responsible for collection & processing of HR documentation communicating
job actions
Responsible for salary administration process of HQ staff
Responsible for maintaining PeopleSoft Tree & organization structure of the
firm; including reorganizations
Responsible for creating & maintaining cost centers and job codes in
PeopleSoft HRMS.
Responsible for training new team members and temporary staff
Responsible for setting up PeopleSoft security access for new users
Responsible for project on converting all contractor/temp data into
PeopleSoft; included rollout of new process & implementation of
procedures; conducted training sessions with Leaders
HR Generalist II - Associate Relations; 7/00-12/00
Counsel management & associates on HR issues
Counsel management & associates on employment issues
Conduct investigations of alleged violations of firm policy, recommend &
implement resolutions, administer disciplinary actions and terminations.
Sr. Recruiter - St. Louis Recruiting; 11/98-7/00
Responsible for temporary recruiting and process management
Responsible for the leadership & administration of the Jones Temporary Pool
Educate leaders on temporary management processes
Evaluate & enhance business process to improve proficiencies
Executed billing, invoicing & reporting processes for all temporaries
Sr. HR Generalist-IS Division; 4/97-11/98
Facilitate salary administration and compensation issues
Handle employee relation issues and counseling as needed.
Create and update job descriptions.
Develop policies and procedures for Information Systems Division.
Report turnover statistics and exit interview information monthly.
Track headcount and organizational changes.
Coordinate employee relocations with moving company and reimbursement of
expenses.
Work with Firm Human Resources to ensure I.S. Division is following firm-
wide procedures.
Responsible for administration of trimester bonus' and limited partnership
offerings
EXPRESS SCRIPTS, INC.
Human Resources Administrator; 10/95-12/96
Supervise Human Resource dept. staff (5 positions currently)
Coordinate insurance and 401(K) benefits for all employees.
Implement company policies and procedures.
Administer employee recruitment through newspaper ads, job fairs, &
internal job postings
Conduct New Employee Orientation classes & oversee new hire paperwork.
Advise managers and employees on policy interpretations and counsel on
employee disciplinary issues.
Prepare EEO report
Review & approve all payroll information
Research & develop special projects to enhance company/department.
Administer Attendance points/issue warnings.
Handle termination procedures for all resignations & terminations.
Conduct exit interviews
Implemented training programs for New Hire procedures, Performance
Improvement Planning, Employee Handbook Review and a benefits class to all
employees.
Created job descriptions for all positions
ITT CAPITAL FINANCE
Human Resources Administrator; 2/92-10/95
Recruitment/Interviewing of non-exempt & exempt staffing requirements
Development/placement of employment ads & internal job postings
Coordinate employment offer letters & all new hire paperwork
Conduct reference checks on potential candidates
Conduct exit interviews & process termination paperwork
Respond to Unemployment Claims
Training field offices on new hire policies & procedures
Coordinate employee relocations with moving company and reimbursement of
expenses.
Administer Quarterly Salary/Performance Information; including approval of
salary actions
Responsible for updating Job Descriptions
Assist in development/implementation of company policies and procedures,
along with communication to all employees.
Administer employee benefit programs such as Tuition Reimbursement,
Preparation of EEO-1 and VETS-100 reports
Administer Executive Assessments
Responsible for verifications of employment
Recruit temporary employees
Administer employee programs (i.e. Silver Dollar City/Six Flags tickets,
fund-raising events)
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