Customer Service Account Executive

DEREK RHODES

** *** *****, ***********, ** ***** P 516-***-**** E *****.*.******@*****.***

EXPERIENCE

Anchor Associates New York, NY 5.11–Present

Real Estate Agent

Provided excellent customer service to those seeking to rent in the frenetic NYC real estate market.

Gained invaluable knowledge of the overall R.E. process while also developing a nuanced approach

to negotiations with both management companies and clients. A no pressure and polished pro-

fessional sales strategy made the overall transaction seamless for all parties involved. Generated

numerous glowing testimonials on my behalf.

American Bank Hauppauge, NY 2.09–5.11

Mortgage Broker

Focused on refinancing past clients into lower fixed interest rates on their primary mortgage and/

or home equity lines of credit. Expanded realtor referral network and created targeted marketing

campaigns both on and offline. Scheduled closings nationally.

Sterling National Bank Great Neck, NY 9.06–2.09

Senior Loan Officer

Continually financed and refinanced homes during a highly competitive and deteriorating market.

Leads were supplied via internet and referral sources.

For Sport Enterprises New York, NY 8.05–9.06

Account Executive

Point of contact for all clients including Tennis Magazine, Golf Magazine and Willis & Walker.

Responsible for all public relations initiatives. Worked closely with the NBA Players Association.

Alan Taylor Communications New York, NY 10.03–8.05

Assistant Account Executive

Responsibilities included pitching media, drafting media alerts, press releases, and constructing

media lists. Ongoing placements were secured for marquee clients such as Xbox, MasterCard,

Staples and Cendant. Effectively secured media placements in top-tier publications including USA

Today, Newsday, Cargo Magazine, National Geographic Adventure Magazine, Men’s Journal and

Boston Globe. Instrumental role on the “Xbox Live” team, executing an on-going Sports Illustrated

editorial initiative. Staffed and helped coordinate special events for clients such as Xbox, Master-

Card, Cendant and Staples. Secured publicity to support the nationwide launch of “The Staples

Desk Apprentice™.” Successfully pitched, booked and coordinated Satellite Media Tours, Radio

Media Tours and Video News Releases.

NBC Internship Plainview, NY 5.02–8.02

Intern

Actively pursued leads, developed an appropriate news angle, edited and put together a coherent

news story. Participated in various “live shots” and attained a comprehensive knowledge about

the industry.

EDUCATION

Marist College Poughkeepsie, NY 9.99–5.03

Bachelor of Arts in Communications with an emphasis in Public Relations and Journalism.

Dean’s List student.

Four-year member of Division one lacrosse team.

Member of the Marist Abroad Australian Program (Studied finance in Sydney)

INTERESTS

Reading, Running, Golfing and Wine Tastings

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