Administrative Assistant Accounts Payable
Resume:
Diane Engles
Denver, CO 80246
************@*****.***
PERSONAL PROFILE:
. Highly motivated to serve; strong organizational skills; honest,
accountable, disciplined.
. Communicate easily with a diversity of people in a friendly and calm
manner.
. Successful working as a team member or alone.
. Quick learner, easily take direction, flexible with change.
PROFESSIONAL EXPERIENCE:
Drive Protected LLC, Denver CO. April 2011 - March 15, 2013
1. Client Support Representative:
. Enrollment of clients. Customizing client quoting subdomains.
. Training in product and software knowledge. Co-developed training
manual.
. Frequent interaction with clients to foster goodwill and assess
their needs. Follow through to client's satisfaction.
. Coordinating and implementing in-house and outside client
marketing.
. Interacting and coordinating with Drive Protected providers of
vehicle service contracts and associated finance plan companies.
. Developing and implementing procedures for efficient workflow of
responsibilities.
. Market research.
. Backup for Live Chat.
2. Administrative Assistant:
. Ordering and maintaining supplies. Maintaining office equipment.
. Maintaining electronic filing system.
. Light bookkeeping.
. Researching and implementing a new phone system.
. Software: Microsoft Word, Excel, and Outlook. Ready Talk online
conferencing, Live Chat.
The Victorian Center, Castle Rock CO. January - March, 2011
Marketing Specialist:
. Performing thorough online research regarding prospective tenants for
retail center.
. Meeting with business owners for marketing presentations.
. Performing follow-up methods to support solidifying lease agreements.
Co-Owner, Mariposa Rental Property Management, Samara, Costa Rica.
Nov. 2006 - June 2010:
. Advertising and marketing.
. Interviewing potential renters. Scheduling rental calendar.
. Coordinating security, housekeeping, gardening, repairs, and
maintenance.
. Accounts payable/receivable for business and homeowners.
Co-owner Clear Choice Window Tint & ClearBra, Boulder CO.
June 2001 - February 2006
Administrative Executive, Office Manager.
. Performing all office communications. Preparing reports. Maintaining
filing system.
. Receiving and coordinating invoices from installers. Preparing
monthly statements to auto dealerships.
. Interacting with vendors. Ordering and maintaining supplies.
. Accounts payable/receivable with QuickBooks.
. Preparing payroll and payroll taxes.
Owner/Director of Sylvan Learning Center, Houston, TX. Feb. 1987 -
November 1990
. Increased enrollment 900% in 6 months through marketing, advertising
and sales.
. Hiring and training licensed teachers in the Sylvan method.
. Testing students and preparing customized individual student programs.
. Tracking student progress and conferencing with parents on results.
EDUCATION:
. Certified Administrative Assistant, Lowe Career College, Houston TX
. Arapahoe Community College 6/26/2013 Completion of Computer Skills for
the Workplace: Microsoft Windows, Outlook, Microsoft Word, Excel,
PowerPoint, Access
VOLUNTEER SERVICE:
1. Samara, Costa Rica. 2007 - 2010
. Fund raising for local elementary school.
. Reading improvement for second and third graders.
. Taught English as a second language.
. Provided transportation for those in need
Diane Engles - 303-***-****
************@*****.***
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