Brandon Castro
646-***-**** cell **** Edison Avenue ****************@*****.***
718-***-**** home Bronx, NY 10461
> 10 years in client relations management;
> 2 years of front desk phone coverage talent;
> 2 years of office services skills (e.g., purchasing, physical inventory,
catering, vendor relations and office moves);
> 1 year of event planning (working well under pressure, maintaining a
welcoming environment, coordinating meeting and conference room
scheduling, room design layout including assembly and disassembly,
catering orders and intermittent supply replenishment for up to 500
attendees in a banquet and corporate setting);
> 8 years of mailroom protocol know-how;
> 1 year creating and maintaining building photo ID access rights for 900+
employees on 10 floors;
> 3 years as a messenger throughout NYC Metro area; and
> 2 years as a certified front desk security guard.
TECHNICAL SKILLS:
Basic level user skills with MS Word and Excel
Intermediate level experience with corporate email systems such as Outlook
and Lotus Notes
Internet proficiency
Postage equipment such as Pitney Bowes, Neo-Post and Hasler Smart Track
LERNER CUMBO & ASSOCIATES, New York, NY (Temporary Assignment)
Temp. 08/15/2013 - Current
. Mailroom Clerk at Natori (High end fashion company)
. Mailroom Clerk at La Font (Eye wear distributor)
LEXIS NEXIS, New York, NY (Temporary Assignment)
Support Generalist 06/28/2011 - 04/13/2012
. Received, logged and distributed mail from a variety of carriers (i.e.
USPS, Couriers and Messenger Services).
. Coordinated shipments to 200+ satellite offices (Worldwide) and for
Telecommuters.
. Operated postage meter (Pitney Bowes), fax, scanner (.pdf conversion) and
copier equipment.
. Conducted and maintain physical inventory, ordering and distribution of
office/pantry supplies.
. Assist with reception coverage (3 line switchboard) including online
guest registration with building security.
. Maintained cosmetic organizational appearance and supplies for each floor
(150+ employees located on 3 floors).
. Assisted Meeting Services with catered events by checking-in deliveries
for accuracy and escorting guests.
Primary care responsibilities for terminally ill family member in Florida
12/2010 - 05/2011
SWISS POST SOLUTIONS, New York, NY (Outsourcing Solutions) 03/2009 -
11/22/2010
Mailroom Clerk
. Assigned to Digitas, (digital media advertising /subsidiary of Publicis)
with 900+ employees located on 10 floors.
. Received, logged and distributed mail from a variety of carriers (USPS,
Couriers and Messenger Services).
. Operated postage meter (Hasler Smart Track), fax, scanner (with .pdf
conversion) and copier equipment.
. Created building photo ID maintaining security access rights for on-
boarding, departures and visitors.
. Answered high-volume calls and e-mails responding with acknowledgement
and/or solutions.
. Conducted and maintained physical inventory, ordering and distribution of
office supplies.
. Delivered and registered receipt of payroll checks from Resources
(subsidiary of Publicis) using 12 different couriers.
. Coordinated messenger service using City Expediter and confirmed
deliveries.
. Assisted with relocation of staff to other floors, office and/or cubicle
including International relocation shipments.
. Assembled and disassembled catering as per client's specifications (room
layout, seating and ordering).
ARAMARK, Seattle Convention Center, Seattle, WA 09/2008 - 02/2009
On-Call Food Steward for Microsoft client
. Transported serving trays throughout banquet center and responsible for
Wait Staff Servicing Station.
. Assembled and disassembled serving stations for events (500+ attendees).
Relocated to Seattle, WA due to economic job downturn in NYC and returned
after obtaining job lead with Swiss Post.
U.S. based travel for one year 2007 - 2008
OCE BUSINESS SERVICES, New York, NY (Outsource Services) (3 months short-
term assignment) 04/2007 - 07/2007
Mailroom Clerk
. Sorted and delivered mail to office staff at a real-estate firm (100+
employees located on 3 floors in NYC).
. Operated postage equipment (Neo-Post) and performed faxing/copying
assignments.
STEVEN B. TAMARIN, M.D., General Practitioner, New York, NY (120 required
internship hours) 02/2007 - 04/2007
Medical Billing Intern - through Ace Computer Training Center
. Proofed and followed-up on medical claims corresponding with various
carriers and reviewed eligibility with Patients.
. Handled fast-paced reception and phone responsibilities including
scheduling and chart organization/filing.
. Facilitated pharmacy calls, wrote referrals and collected co-payments
(cash, checks and credit transactions).
DYNAMEX, INC., New York, NY 2003 - 2006
Messenger
. Maintained client satisfaction with timely delivery transactions
throughout NYC.
BOWLES CORPORATE SECURITY, New York, NY 2000 - 2002
Corporate Security Guard
. Front desk reception, surveillance, ID verifications, perimeter checks
and laptop theft prevention.
World travel for one year (5 Continents and 30+ Nations) 1999
RUDER FINN PUBLIC RELATIONS, New York, NY 1996 - 1998
Shipping and Receiving Clerk
. Sorted and delivered mail to office staff (300+ employees).
. Operated postage machine (Pitney Bowes) and coordinated tracking of
Federal Express and UPS shipments.
UNITED STATES POST OFFICE, New York, NY 1991 - 1995
Transitional Mail Carrier
. Sorted and delivered mail to commercial and residential routes in
Greenwich Village and Chelsea, Manhattan.
Christopher Columbus High School, Graduated with Academic Diploma.
ACE COMPUTER TRAINING CENTER: Medical Billing & Coding Certification
(+terminology), Quick Books and Peachtree
Cambridge Business Institute: Word, Excel, PowerPoint, Outlook and Windows
7
Bookkeeping basics using QuickBooks 2010
. Flexible to work M-F, Weekends and Holidays
. U.S. Citizen
. Ability to pass a background and drug screening