Customer Service Manager
Resume:
Elin Ortiz
Bronx, New York 10451
646-***-**** Email: ***********@*****.***
WORK EXPERIENCE:
June 2004 to World Copy / Scarab Consulting New York, NY
March 2012 Copy Operator
• Customer Service Rep.
• B/W Machines Image Runner 105, 7105, Image Runner Advance 8095,c9065
• Color Copiers C3220, C5180, Canon 1120 canon 5000,9065
• Scanning with VERSI DOC – and LAW tsi software. also law 5.0
• Bate Stamp on Computer
• Van Driver (Delivered around the city)
• Printed PDF to B/W & Color Machines from fiery Canon Image Pass M3
• Print custom tabs on Image Runner 105,7105,8105
• Binding: Spiral Bind, Tape Bind, Velo Bind and Coil Bind.
• Over Size B/W TDS/400, oce 9400
September 2000 to Copy USA New York, NY
June 2011 Shift Manager
• Xerox Docutech 135,Image runner 105,7200 and 7105 also E scan system
• Oversize Megastat black and white copier up to 24 x36
• Customer Service Representative
• Oversize Laminator
• Color Copier CLC 2400, 1000 and 900,5000 And biz hub color
• Driver, Deliver jobs to accounts
November 1999 to Acro Photo New York, NY
January 2004 Copy Operator
• Xerox machine such as 5800, with a paginator, and Xerox 1090,5090
• Special equipment machines as Velo, GBC, Perfect binding and Coil.
• Established and Met Deadlines on a job to job base.
• OCE 9400 oversize for black and white large copies. Color CLC
1000/2400/1120
• Kodak Image source 120 and Kodak 110 with paginator and key sheets
• Image Runner 105,7105
• Pagination on Image Runner 105 using IT Computer Software ipro
April 1999 to Royal Impression New York, NY October
1999 Copy Operator
• Ran color CLC 2400, 900, 1000, Docucolor 40
• Black and White 5090, 5100,5800 and Docutech 135
• Binding Coil, Perfect Bind, GBC and Velo
• Customer service representative
• Established and met deadlines on a job by job bases
November 1997 to Village Copier New York, NY
March 1999 Shift Manager
• Customer service representative
• Operated all the following machines: 5090, 1090, 5100, Kodak 235, Kodak
2110, 5065, Color Canon 100, 500, 550, 700, 800, 1000, Xerox 5790, Xerox
Doc 40 and Seal 400 for oversize mounting.
• Operated the following Binding machines: Velo Binding, GBC Binding, Wire
Binding and Tape Binding
• Operated Oversize machine print such as Black and White and Color, oversize
mounting on foam board sizes such as 40 x 60, 24 x 36 and 36 x 76, lamination
for front covers and back cover for books on Seal 400
• Operated oversize paper cutter 5250
January 1997 to Quest 2000 New York,
October 1997 Shift Manager
• Responsible for operating high-speed copiers
• Trained employee on the use of copy machines
• Mounted special request jobs for particular customers
• Customer Services representative
• Operated Oversize machine print such as Black and White, Color and bubble
jet, oversize mounting on foam board sizes such as 40 x 60, 24 x 36 and 36 x
76, lamination for front covers and back cover for books on Seal 400
• Established and met deadlines given by Senior Manager
March 1990 to Blumberg Excelsior Incorporated New York, NY
January 1997 Copy Operator
• Specialized in color copying
• Responsible for copying special document for Attorneys
• Supervised special delivery personal and other employee from the Corporation
• Customer Services representative
• Operated folding machines
• Operated all the following machines: 5090, 1090, 5100, Kodak 235, Kodak
2110, 5065, Color Canon 100, 500, 550, 700, 800, 1000, Xerox 5790, Xerox
Doc 40 and Seal 400 and Operated the following Binding machines: Velo
Binding, GBC Binding, Wire Binding and Tape Binding
EDUCATION: William E. Grady High School Coney Island, NY
Auto Mechanics and Climate Control Devices
• Proficiency in English and Spanish
SKILLS:
• Excellent organizational skills
• Knowledge of Windows XP, MS Word, WordPerfect, MS Outlook,
REFERENCES: Furnished upon request
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