Customer Service Sales

N icole R. Sher ry

***Willow Ave. Apt.*, Hoboken, New Jersey 07030 Cell: 973-***-****

*****************@*****.***

OBJECTIVE: I am seeking a position where I can utilize my comprehensive training and distinctive techniques while

exercising my dynamic interpersonal skills.

EDUCATION:

The New School GPA 3.7 Honors: Dean’s List

BA (in process) Sociology - Certified in Art Therapy

Manhattan, NY September 2008 –

Present

• Psychology/Sociology Major – building essential interpersonal and social skills pertaining

t o t ransparent communication, personal interaction, and communal relationships.

Roman Academy of Beauty

Hawthorne, NJ September 2005 – May 2006

• Intensive cosmetology t raining. Educated in all aspects of hair development,

t ransformational techniques, textural variations, beautifying and strengthening

t reatments, and progressive cosmetics. A lso certified in micro-dermabrasion . L icensed in

t he State of New Jersey & New York

WORK EXPERIENCE:

Arrojo

Brand Manager

New York, New York February 2013 - Present

• Comprehensive management of multifaceted brand at leading NYC hair salon/beauty academy

• Developed social media marketing techniques which yielded record number sales

• Responsible for maintaining all-inclusive data/spreadsheet information on customer

sales/feedback

• Ar ranged intensive product classes with high grossing attendance and product sales

• Diligently plan and implement strategic product campaigns to enhance brand recognition and

i dentity

• Fluently executed administrative duties relating to brand management, customer service, data

entry

• Continuously deliver high sales by maintain strong professional relationships with consumers

• Provided and coordination and administrative management support for senior executives (MS

O ffice)

Keratin Complex

Product Brand Manager/Sales

Union, New Jersey November 2010 – Present

• Implemented comprehensive educational t raining of Keratin Complex products throughout the

t r i-state area

• Supervised the certification of over 800 owners, stylists, and assistants i n Keratin Complex

p roducts

• Coordinated and managed all education classes and established strong cliental

• Developed, organized, and administered superior t raining and product education techniques

• Traveled extensively throughout the t r i-state as a product spokesperson and brand manager

• Attended numerous Keratin seminars and demonstrated a distinguished knowledge of product

base

• Performed quality demonstrations at Keratin seminars and in education certification

• Led crucial verbal/physical demonstrations at a fundamental education seminar consisting of

2000 people

• Gained crucial knowledge of product advertisement and information exchange

Pink Comb Salon

Hair Stylist

Nutley, New Jersey July 2008 – Present

• Part –time Stylist/Colorist with cliental base of 250 people

• Coordinated, implemented, and provided quality services to bridal parties

• Gained effective knowledge about cosmetic t ransformation and hair/skin t reatments of bridal

i ndustry

• Assisted in contract deals with Prudential Center which yielded two professional dance teams

• Performed quality beautification services to New Jersey Devils Dance Team and I ron Bound Dance

Team

• Managed Pink Comb blog consisting of news, t reatment specials, note-worthy products, and

specialized events

• Executed superior customer service skills with clients and maintained healthy work relationship

w ith co-workers

• Developed and continuously maintain an admirable reputation with all clients and co-workers

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