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Administrative Support & Customer Service Professional

Location:
St. Louis, MO
Posted:
October 03, 2013

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Resume:

LAUREN A. WRIGHT

ab9r8j@r.postjobfree.com

314-***-****

SUMMARY OF QUALIFICATIONS/SKILLS:

Self-starter with administrative support experience; able to handle multiple priorities and deadlines.

Extensive customer service and problem solving skills.

Excellent written and verbal communication skills.

Strong computer skills, including MS Office software (Word, Excel, PowerPoint, Outlook), Adobe Photoshop .

EDUCATION

Bachelor of Arts - University of Missouri St. Louis (Communications)

WORK EXPERIENCE

TRADER JOE’S October 2010 – Present

48 Brentwood Promenade Court, Brentwood, MO 63144, Phone: 314-***-****

Team Member

Provide helpful, knowledgeable and professional customer service; increase sales through direct customer

interaction.

Use discretion to resolve customer issues/complaints in a timely manner.

Cashier duties, merchandise displays and stocking.

Coordinate cross-training sessions with current team members; facilitate hands -on training for new hires.

Maintain clean, safe work environment in accordance with company policies and procedures.

June – September 2010

ANDREW & REBECCA MEDLER

972 Cleveland Ave, Kirkwood, MO 63122, Phone: 314-***-****

Private Child Care Worker

Performed various child care duties for school age and preschool children wh ile maintaining a safe environment

and creating a positive, nurturing environment.

Arranged daily activities including outings/trips, coordinating play dates and other scheduled activities; provided

transportation.

Maintained flexible schedule to fit the needs of the family.

June – October 2010

MRS. ANN LIBERMAN

9520 Clayton Road, St. Louis, MO 63124, Phone: 314-***-****

Part-time Assistant

Provided clerical assistance, organized records/filing system, answered phones, etc .

Completed personal errands as needed.

August – December 2009

CONGRESSMAN RUSS CARNAHAN (MO-3)

8764 Manchester Rd, Suite 203, St. Louis, MO 63144

Supervisor: Suzanne Archer, Deputy District Director

Phone: 314-***-****

Title: Intern

Provided administrative support to the congressional office, took constituent calls, routed inquiries and

documented in database; conducted online research.

Drafted correspondence and completed mailings to constituents, documented incoming inquiries. Prepared

mailings and shipments.

RESUME – PAGE 2

LAUREN A. WRIGHT

January – May 2009

LOOP SPECIAL BUSINESS DISTRICT

6504 Delmar Blvd, University City, MO 63130

Supervisor: Kim Cole

Phone: 314-***-****

Title: Intern

Provided receptionist coverage; handled incoming calls, routed mail, shippe d packages, stocked supplies

Assisted with coordination of special events, updating flyers and brochures and distributing to local businesses.

Conducted email blasts to promote events; worked in front office answering phones, responding to inquiries.

August 2007 – December 2008

BARE ESCENTUALS

West County Centre, Des Peres, MO 63141

Supervisor: Toni Barone

Phone: 314-***-****

Title: Sales Clerk

Provided front-line customer service to clients; performed make-up and skin care consultations.

Arranged stock and managed inventory; processed cash, check and credit card payments.

REFERENCES

AMANDA NUTTER

FORMER COWORKER

Phone: 314-***-****

ANN LIBERMAN

FORMER EMPLOYER

AUTHOR & CIVIC LEADER

Phone: 314-***-****

SAM MAGUIRE

COWORKER

Phone: 314-***-****



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