Administrative Support & Customer Service Professional
Resume:
LAUREN A. WRIGHT
***********@*****.***
SUMMARY OF QUALIFICATIONS/SKILLS:
Self-starter with administrative support experience; able to handle multiple priorities and deadlines.
Extensive customer service and problem solving skills.
Excellent written and verbal communication skills.
Strong computer skills, including MS Office software (Word, Excel, PowerPoint, Outlook), Adobe Photoshop .
EDUCATION
Bachelor of Arts - University of Missouri St. Louis (Communications)
WORK EXPERIENCE
TRADER JOE’S October 2010 – Present
48 Brentwood Promenade Court, Brentwood, MO 63144, Phone: 314-***-****
Team Member
Provide helpful, knowledgeable and professional customer service; increase sales through direct customer
interaction.
Use discretion to resolve customer issues/complaints in a timely manner.
Cashier duties, merchandise displays and stocking.
Coordinate cross-training sessions with current team members; facilitate hands -on training for new hires.
Maintain clean, safe work environment in accordance with company policies and procedures.
June – September 2010
ANDREW & REBECCA MEDLER
972 Cleveland Ave, Kirkwood, MO 63122, Phone: 314-***-****
Private Child Care Worker
Performed various child care duties for school age and preschool children wh ile maintaining a safe environment
and creating a positive, nurturing environment.
Arranged daily activities including outings/trips, coordinating play dates and other scheduled activities; provided
transportation.
Maintained flexible schedule to fit the needs of the family.
June – October 2010
MRS. ANN LIBERMAN
9520 Clayton Road, St. Louis, MO 63124, Phone: 314-***-****
Part-time Assistant
Provided clerical assistance, organized records/filing system, answered phones, etc .
Completed personal errands as needed.
August – December 2009
CONGRESSMAN RUSS CARNAHAN (MO-3)
8764 Manchester Rd, Suite 203, St. Louis, MO 63144
Supervisor: Suzanne Archer, Deputy District Director
Phone: 314-***-****
Title: Intern
Provided administrative support to the congressional office, took constituent calls, routed inquiries and
documented in database; conducted online research.
Drafted correspondence and completed mailings to constituents, documented incoming inquiries. Prepared
mailings and shipments.
RESUME – PAGE 2
LAUREN A. WRIGHT
January – May 2009
LOOP SPECIAL BUSINESS DISTRICT
6504 Delmar Blvd, University City, MO 63130
Supervisor: Kim Cole
Phone: 314-***-****
Title: Intern
Provided receptionist coverage; handled incoming calls, routed mail, shippe d packages, stocked supplies
Assisted with coordination of special events, updating flyers and brochures and distributing to local businesses.
Conducted email blasts to promote events; worked in front office answering phones, responding to inquiries.
August 2007 – December 2008
BARE ESCENTUALS
West County Centre, Des Peres, MO 63141
Supervisor: Toni Barone
Phone: 314-***-****
Title: Sales Clerk
Provided front-line customer service to clients; performed make-up and skin care consultations.
Arranged stock and managed inventory; processed cash, check and credit card payments.
REFERENCES
AMANDA NUTTER
FORMER COWORKER
Phone: 314-***-****
ANN LIBERMAN
FORMER EMPLOYER
AUTHOR & CIVIC LEADER
Phone: 314-***-****
SAM MAGUIRE
COWORKER
Phone: 314-***-****
Contact this candidate