Administrative Assistant Management
Resume:
Patricia M Klaus
Totowa, NJ ***12
973-***-**** Home / 551-***-**** Cell
*******@*****.***
OBJECTIVE
I AM DRIVEN, RESULTS AND DETAIL ORIENTATED, EXPERIENCED IN BUILDING
RELATIONSHIPS WITH CLIENTS, COMMUNICATIONS MANAGEMENT, SOCIAL MEDIA
UTILIZATION AND RESEARCH. WILL DO WHATEVER IT TAKES TO GET THE JOB DONE.
I WORK WELL ON A TEAM OR INDIVIDUALLY WITH LITTLE SUPERVISION. IN MY
PROFESSIONAL LIFE, I AM NOT DRIVEN BY A NEED TO PROVE ANYTHING TO OTHERS. I
AM DRIVEN BY A BURNING DESIRE DEEP WITHIN, TO PUSH MYSELF BEYOND MY
EXISTING CAPABILITIES TO SEEK NEW EXPERIENCES, TO PURSUE SOLUTIONS TO
PROBLEMS, TO SURROUND MYSELF WITH PEOPLE MORE INTELLIGENT THAN MYSELF, TO
WIN WITH INTEGRITY EVERY TIME I COMPETE, TO KEEP GOING EVEN WHEN OTHERS
THINK THE GAME IS OVER...SIMPLY, TO BE GREAT! THAT'S WHAT DRIVES ME.
Highlights
. Procurement Specialist for 5 years on CVS Caremark Account and 5+
years Cell Phone ordering, reporting and management for all US
offices.
. 15+ years' experience as a Receptionist
. Experience in a variety of software programs, PeopleSoft eProcurement,
Microsoft Office, Outlook to manage calendars and reserve conference
rooms.
. Developed Standard Operating Procedures for Procurement using
PeopleSoft eProcurement.
. Contract Compliance Reporting, SharePoint site Administrator
. Reduced annual expenses in excess of $150,000.00 over two years.
. Obtained over $250,000.00 in credits from telecom vendors for
incorrect billing rates and disconnected circuits.
WORK EXPERIENCE
07/2010 - PRESENT - LOOKING FOR MY NEXT CAREER OPPORTUNITY, NEIGHBORHOOD
VOLUNTEER
. Drive elderly neighbors to doctor's appointments, grocery shopping,
and hairdresser appointments etc.
02/2005 - 07/2010 - Dell/Perot Systems - Procurement/Asset Management
Specialist
. Managed IT procurement activities on the CVS Caremark Account, the
Northeast Technology Center and the Florence Technology Center, using
PeopleSoft eProcurement.
. Provided high quality support to client in ordering HP equipment and
sending weekly status reports.
. Contract Compliance Reporting.
. Vendor contract renewals.
. SharePoint Site Administrator.
10/2001 - 01/2005 - Perot Systems - Procurement/Asset Management Specialist
. Managed company wide cell phone ordering US and International.
. Device installations, email software setup and reporting activities.
. Assigned Calling Cards, Long Distance Access Codes and Pagers, Long
distance calls detail reporting.
. Coordinate and monitor conference calls.
. Maintain Procurement intranet site.
12/1995 - 09/2001 - Perot Systems - Systems Design & Delivery Specialist
. Design and maintain department intranet site.
. Managed company wide cell phone ordering US and International.
. Device installations, email software setup and reporting activities.
. Assigned Calling Cards, Long Distance Access Codes and Pagers, Long
distance calls detail reporting.
. Coordinate and monitor conference calls.
. Coordinated with intranet team to automate manual processes for
ordering Calling Cards, Long Distance Codes, Pagers and cell phones.
. Worked with cell phone vendor to set up online ordering utilizing
vendor web based application.
07/1995 - 11/1995 - Perot Systems - Network Documentation Specialist
. Update network maps in Microsoft Visio for internal and external
clients.
. Standardize network documentation using Adobe Acrobat.
12/1992 - 06/1995 - Perot Systems - Network Project Coordinator
. Review and assign all network service requests for nationwide account.
. Ensure all requests have proper NCP and Systems Application
definitions.
05/1991 - 12/1992 - Perot Systems - Telecom Billing Analyst
. Review and process for payment all telecommunications invoices.
. Corporate liaison to all telecom vendors.
. Provide monthly budget reports.
04/1988 - 04/1991 - First America Data Services - Telecom Billing
Analyst
. Review and process all telecommunications invoices for payment.
. Corporate liaison to all telecom vendors.
. Provide monthly budget reports.
03/1985 - 03/1988 - Ernst & Whinney - Receptionist/Administrative
Assistant
. Greeted clients, scheduled internal and external, set up meeting
rooms, ordered catering services.
. Answered incoming calls, directed then proper departments or took
messages.
. Document Filing, processed expense reports, coordinate and monitor
conference calls and made travel arrangements.
04/1979 - 02/1985 - Management Science America -
Receptionist/Administrative Assistant
. Greeted clients, scheduled internal and external meetings, set up
meeting rooms, ordered catering services.
. Answered all incoming calls, directed them to proper departments or
took messages.
. Assist in daily business of managers, performed high-level
administrative work, research, filing, sorting and distributing mail.
07/1972 - 03/1979 - William Paterson College - Switchboard
Operator/Receptionist
. Answered all incoming calls, directed then to the proper departments
or took messages.
. Document Filing, performed other clerical duties and any other related
tasks as may be assigned.
. Worked with Business Office on student registration.
Education
. PAUL VI REGIONAL HIGH SCHOOL - HS DIPLOMA
sKILLS
. MS OFFICE (WORD, EXCEL, OUTLOOK AND POWERPOINT)
. Adobe Acrobat 9 Pro
. MS Office Share Point Site Administrator
. Macromedia StudioMX 2004
Training
. SHAREPOINT SERVER 2010
. Web Design & Graphics
. HTML
. Windows Vista & Windows 7
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