Customer Service Supply Chain

*** ********* ****

Austin, TX *****

Phone: 830-***-****

Amy Lyn Berger Email: ******@*****.***

Summary of Qualifications

A talented, team oriented leader with detailed supply chain, customer service, logistics and accounting

knowledge. Eager for the opportunity to become a part of a growing family that has the potential for

growth. Strong communicative skills in an office setting, and a personable attitude that leads to positive

interactions. Experienced in all aspects of Supply Chain, especially logistics, customer service, order

entry, inventory movement, and invoicing. Able to coordinate inventory movement and capable to adapt

and execute change management. Experience in economics, mathematics, office administration,

inventory management, and willing and capable to expand beyond that knowledge base. Efficient and

dependable project execution with excellent deductive reasoning skills.

Professional Experience

Supply Chain Specialist July 2012-Current

Big Red, Inc. Austin, TX

A privately owned corporation that is one of the top ten beverage companies in North America,

with a history dating back to 1937. Markets brands such as Big Red, NuGrape, Nesbitt’s,

Thomas Kemper, All Sport, and Hydrive.

Direct duties include: order entry, logistics coordination, and customer pricing.

Responsible for invoicing, sales reporting, purchase orders, and inventory management.

Experience with ERP Software, Freight Management Software, Retail Link, and EDI.

Amazon Fulfillment Administrator

Front line customer service representative responsible for ensuring customer satisfaction.

Work with Accounts Receivable to manage customer accounts.

Hedge Desk Specialist March 2010-April, 2012

Southwest Agribusiness Consulting (Hurley & Associates) Caldwell, TX

A privately owned introducing brokerage firm specializing in commodity, and agriculture based risk

management and the brokering of commodity material production as well as assistance in the

development and execution of personalized marketing and management plans.

Direct consultation with customers, key account personnel, merchants, brokerage firms and

futures clearinghouse.

Knowledge of commodity markets, indices, and federal auditing procedural correspondence.

Beauty Advisor 2009-2010

Macy’s Fashion Retailer College Station, TX

A leading retailer in the mid to high end department store classification specializing in fashion and beauty

sales to the public.

Education

Texas A&M University 2006-2009

Bachelor of Science Agriculture Economics College Station, TX

Ag Econ Society-Financial Committee

Texas Agrilife Extension Service

Texas A&M University Summer 2008

Angers, France

European Study Abroad Program

Sam Houston State University 2005-2006

Finance Huntsville, TX

Young Farmers Scholarship Recipient

Expertise and Skills

Logistics Accounting

Microsoft Office Suite Programs MAS 90 ERP

EDI & Retail Link STARSHIP Freight Management

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