Customer Service High School

Lillie M Bright

*** ******** ******

Bronx, New York 10473

718-***-****

***********.**@*****.***

Summary of Qualifications

Developed ability to work in a fast-paced atmosphere. Maintained excellent customer relations and

diplomatically resolved customer complaints on a needed basics. The ability to coordinate the efforts of

many, to meet organizational goals. Productive and efficient work habits without supervision. Self-

motivator with high energy. Effectively developed telephone communication skills and consistently met

quotas.

Professional Experience

A solid background in sales and product experience.

Excellent customer service skills.

Excellent phone etiquette.

Computer proficiency in Pc Microsoft Office, Excel and Power point.

Employment History

Target

Merchandiser

Aug’10 – May’11

Assisting the service cashier with accepting payments for merchandise.

Maintain a safe and clean work area.

Fix display shelves, and maintain them with continuous supply.

NYC Parks Department

Maintenance

July’09 – Aug’10

Maintain a safe environment for all patron, upon entry to pool.

Order supplies for all workers.

Maintained maximum capacity for pool.

Concepts of Independent

Personal Aide

Sept’08 - Jan’09

Assist with daily grooming.

Assist to and from school as a Para on the bus.

Prepare meals and help patient transfer from and to wheel chair.

Help with homework and assist with medication.

ACS (Violet Bright)

Child care provider

Mar’03 – Oct’ 2012

Cook and prepare meals.

Assist with daily activities indoor and outdoor.

Coordinate daily planning for activities.

Process new information of children’s.

Teach my kids basic reading, writing and arithmetic.

NYC Hunt’s Point Terminal

Toll Clerk

Oct’01 – Jan’03

Process manifest sheet from truck delivery upon entrance into market.

Clerical work.

Process client’s information into database program.

Cashier and Tally all currency at the end of shift.

Education

The College of New Rochelle Bronx, NY

Liberal Arts Major

92 College Credits

Jane Addams High School Bronx, NY

High School Diploma Obtained

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