Administrative Assistant Customer

Shirley L. Ronco

*** ******* ****

Hilton, NY ***68

585-***-****

**********@***.***

SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook)

QuickBooks

Power Center

AS400, Legal Terminology, Research, Proofreading, Editing, Problem Solving

Education

Genesee Community College

AAS Paralegal Studies

Member of Phi Beta Kappa

Maintained 3.8 GPA

Relevant Experience

Office

Input data and prepared customer invoices, accounts received, etc. in QuickBooks

Reconciled accounts in QuickBooks

Resolved customer complaints regarding product or service concerns and inquiries

Input customer and prescription data into the computer system

Prepared letters of recognition for employees

Coordinated special events

Prepared weekly employee schedules

Compiled and delivered employee performance reviews

EMPLOYMENT

ADT Security Services 10/10 – present

Emergency Dispatcher

Shirley’s Farm Market 10/06 – 10/10

Bookkeeper, Grounds Maintenance, Farm Stand

Chase-Pitkin Main Office 08/04 - 11/05

Consumer Affairs Administrative Assistant (resolving customer complaints)

Wegmans Food Market 04/89 - 07/04

Pharmacy Technician

Front End Coordinator/Trainer

Coffee Shop Team Leader

Westside News 09/02 - 06/04

Contributing Writer

Honorable Judge James Punch 04/01 - 05/01

Intern

References Available Upon Request

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