Customer Service Medical Billing

Vania I Ciceron

*** ***** **** *****

Rockaway NY,11692

Phone: 1-917-***-****

Work: 1-718-***-**** Ext 232

* ************ *******

Successful retail sales professional with 10+ years of great and exceptional customer service.

Always a team player and a leader. Work well with others in any situation and always have a

game plan to get any job done in all types of situations.

2 Core Qualifications

*Exceptional customer service *Word, Power point, and Excel

*Always a leader and team player * POS

* Reading, Writing

3 Experience

Men's Lead Supervisor – October 2004- June 2008

Kohl s - Fresh Meadows Queens, NY

* Oversees 6 associates

* Train all new associates the proper way to run the men's department

* Clean organize and replenish department

* Floor sets and Set departments to planogram

* Visual set men's department to corporate standards

* Inventory preparation

* Advise associates on how to handle a mystery shop

Assistant Store Manager – June 2008 – May 2009

Dressbarn – Fresh Meadows Queens, NY

* Key holder and bank drops

* Check in freight & Replenish store

* Reset store to corporate standards and Follow closing procedures and lock down

* Scheduling & Prepare store for internal audits

Head Cashier, Tool World CSA, Hardware CSA, RTM Clerk – December 2010 – Present

Lowes - Brooklyn NY

* Supervise over 20+ associates

* Give exceptional customer service

* Cash handling

* Key holder

* Supervise front end

* Handle customer returns

* Bill payments

* Process Charge card holders

* Make meal and break schedule

* Give meals and breaks to associates

* Return defective merchandise back to vendor or manufacture

* Process bill outs

Financial Adviser Secretary – June 2009 – November 2009

St Johns Episcopal Nursing Home Facility

* Type up bills for passed and present residents

* Call in for credit from the health providers

* Mail out bills to patients or family members

* Call for correct medical billing codes from the HMO companies

4 Education

Study Law September 2000- Graduated June 2005

Law Government Community Service High School – Cambria Heights Queens NY

Business Management May 2013 – Present

Everest College – Online

References Available Upon Request

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