HOWARD BERKMAN
* ******** ***** *******, ** ***** . 917-***-**** . ***********@*****.***
SUMMARY QUALIFICATIONS
Results-focused Senior Project and Program Manager with over 20 years of
hands on management experience with about 15 years in financial services.
Extensive business and technical experience. Exceptional analytical problem-
solving ability with excellent verbal, written and interpersonal skills.
Energetic and positive team player, effective in all environments.
PROJECT & PROGRAM MANAGEMENT RELATED SKILLS & DISCIPLINES
Change Management, Business Analysis, Technical Writing, Release
Management, Business Process Modeling/Improvement/Re-Design, System Design
and Implementation, Data Analysis and Modeling, Annual Budget creation,
Meeting documentation, Testing & Defect Management (QA, SIT, UAT),
Stakeholder Management, Corporate and Industry Controls & Compliance
COMPUTER SKILLS
Training: Project Management Institute (PMI) Course, Six Sigma, SUN
Solaris, Building Better Business Relationships, Creating Service Level
Agreements, Data Communications, Presentation Skills for Systems
Professionals, Running a PMO
Hardware: Windows PCs, SUN SPARC Servers & Workstations, Tandem hardware,
AS400, Cisco Routers
Software: MS Office, MS Project, HP PPM, Clarity, Visio, Mercury Quality
Center, Remedy ARS, Sharepoint, Cognos, Rational, BML Operating Systems:
Windows, DOS, Sun Solaris OS, Guardian OS; Databases: Sybase, Oracle,
SQL, DB2
Communications Protocols/Formats: VoIP, FIX, CMS, XML, TCP/IP, WAN
Protocols, X.25, Frame Relay, MQ Series, Novell SDLC &
Methodologies: Waterfall, RUP / Agile, BusinessGenetics BML W5
WORK EXPERIENCE
Sunergix, Inc. May,
2012 - Present
Business Development Manager - Program Manager
. Manage and develop business relationships with an array of Global 5000
and growth companies, customizing IT-enabled business solutions. Includes
development of mobile solutions, enterprise software, product creation
and process outsourcing.
. Manage business process improvement programs using BML W5 and
website/mobile app programs for several large clients.
JP Morgan Chase, Inc. 2005 -
2012
Project Manager - Consulting Compliance Analyst in Asset Management
(October, 2011 - February, 2012)
. Successfully completed 2011 OCC mandated client account reviews, which
involved creation of a new account review process, creating a tracking
system in Excel, creating weekly status reports for management while
closing out any issues to achieve CPM/PM signoff. Used 2011 model for
2012 initiation, enveloping use of Beacon system as integrated tool.
Senior Project Manager / Test Lead in Core Processing Program Management
Office, Associate (May, 2010 - October, 2011)
. Successfully managed deployment and testing of code remediation required
to support migration of the European Prime Brokerage and Broker Dealer
client base formerly papered through the J.P. Morgan Markets Limited
(JPMML) entity to the 'new' J.P. Morgan Securities Limited (JPMSL)
entity, now setup as a banking entity. Involved regular interaction with
Operations, PMO team and Application Managers for nearly 80 applications.
. Peripherally to JPMSL, managed efforts for Cazenove corporate options
business and US Domestic and International Prime Custody businesses to on-
time deliveries, enabling business to seamlessly transition to the
modified platforms.
. Perform Issue Management for Core Processing team by screening, tracking
and escalating issues based on impact, using Mercury Quality Central and
meeting regularly with business testers and technology groups to reach
resolution.
. Manage performance improvement initiative for scheduled Production batch
jobs to exceed SLAs for PCWS Integration.
Program Control Office (PCO) Portfolio Manager / Senior Project Manager
(Nov 2008 - May 2010)
. Developed new PCO (PMO) office for entire Investment Bank after merger
with Bear Stearns with staff of eight; part of team selecting PM tools,
developing best practices and overall implementation and compliance /
enforcement of 15 CTO areas.
. Supported five CTO areas in the IB, assisting in JPM SDLC best practice
compliance to facilitate consistent program /project and financial
reporting and communication. Utilized Clarity, Business Objects, PAR db &
reporting tools.
. Created monthly Mission Critical Reports for Senior Corporate and IB Tech
Management to depict current status, issues and key financial information
for several CTO areas required to report at this level, including
Platform Integration and SRP.
. Successfully managed February, 2010 Options industry mandated OSI
implementation to convert all JPM systems to comply with new options
symbology structure, which impacted twelve lines of business, 77
applications, multiple technology, operations and client support areas
within firm, and eight Exchanges; taking approximately eighteen months of
preparation.
. Documented Weekly OSI Meeting Minutes and posted all key company and
industry information (test plans, scripts, and guides), while capturing,
coordinating and tracking items to closure.
. Functioned as key contact for all JPM Operations testing and
implementation for OSI. Entailed regular communication with the
Operations team tasked with ensuring all OSI impacted changes to
applications, systems and files were successfully tested with all
upstream and downstream consumers, including the OCC and the various
Options Exchanges.
Senior Project Manager, Associate Director; Bear Stearns, Inc. a subsidiary
of JPMorgan Chase (Oct 2005 - Oct 2008)
. Managed variety of merger activities with JP Morgan to assist with
tracking applications to be retained or decommissioned.
. Managed implementation of $70M+ Calypso derivatives trading system
implementation from project initiation through development, parallel and
production phases.
. Managed Calypso implementation of Equity Derivatives development,
tracking and management using Mercury Quality Center, MS Project, Niku
Workbench and HP PPM for a variety of project initiatives.
. Part of successful Equities Derivative launch of North American
Structured Equities products.
. Consistently and effectively document Calypso Business Heads and Back
Office Meeting Minutes.
. Assist in creation of management timelines, presentations and hardware,
process flow and infrastructure level diagrams.
. Functioned as liaison between PMO and Structured Equity Project Managers,
ensuring compliance with SDLC process.
UBS Financial Services, Inc.
Sep 2004 - Oct 2005
General Manager, Divisional Vice President - Client Care
. Managed client relationship in Client Relationship Manager role with UBS
CEFS two largest corporate clients: UBS & Intel.
. Managed team of 8, including 2 Client Service and 2 Business Solutions
Managers working with SPP and ESPP for over 150K broad-based and
executive-based plan participants.
. Implemented numerous process and product enhancements to permit
participants more flexibility in managing and transacting benefit plans.
Coordinated upgrades and implementations for UBS software supporting
stock option and RSAs.
. Isolated, reduced risk then rectified pre-existing processing issue with
potential to have impacted the termination dates of hundreds of corporate
clients. With team, successfully salvaged the department's reputation and
reduce possible losses.
Time Warner Cable of New York City
Apr 2004 - Aug 2004
Consultant - Senior Project Manager
. Managed rollout of new Digital Phone (Voice over IP) service to 2.5m
subscribers in N.Y Metropolitan area.
OM Technology Nov 2000 -
Nov 2003
Senior Project Manager
. Complete Project Management responsibility for customizing Retail Order
Management software (ROM) for Equity and Fixed Income trading; to comply
with Vanguard Brokerage Services specifications for $2M development
effort.
. Successfully managed project from pre Sales phase through Implementation
phase into Vanguard's production environment using OM's RUP based life
cycle, tracking progress with MS Project 2000. Managed project plans,
issues lists and status reports.
. Defined and document client system requirements as part of a thorough
Design Study/Gap Analysis presented to Vanguard Management, fully
understanding how the firm trades Equities, Fixed Income, Mutual Funds
and Options.
OptiMark Technologies, Inc. Feb
1999 - Sep 2000
Project Manager
. Managed development efforts of the OptiMark Profiling System component of
an electronic matching system for equity trading. Project scheduling
utilizing project management tools and documents (project plans,
milestones, issues lists)
. Managed the OPS development staff Project Plan utilizing MS Project for
the NASDAQ & Osaka Stock Exchange (OSE)
. Developed and deployed Release Change Management effort for creation of
Release Notes & Installation Instructions.
Merrill Lynch, Pierce, Fenner & Smith, Inc.
Apr 1997 - Feb 1999
Service Delivery Manager, Assistant Vice President
. Responsible for seamless integration of all new products and services,
including the base design, operational feasibility and accompanying
procedures and documentation, into the existing service support
infrastructure.
. Developed specific Service Level Agreements among ISPs for Merrill's most
important business systems (TGA, TGAOL, MLOL).
. Awards: Selected from 300+ employees to receive Merrill Lynch ETS
Director's Award for Q1, 1998 for demonstrating outstanding achievement
in the areas of innovation, customer service, teamwork and job quality.
EDUCATION
Master of Business Administration
The University at Albany; Concentration in Management Information Systems
(GPA 3.3)
Bachelor of Arts State University of New York at Stony Brook; Major:
Economics