Customer Service Data Entry
Resume:
Britney Nicole Carter
**** *** **** **** ( Shawsville, VA 24162
540-***-**** ( *******.********@*****.***
SUMMARY OF QUALIFICATIONS
Eight years of customer service experience Comprehensive administrative skills
Previous fiscal clerical experience in Data entry experience
business environment
Strong interpersonal, communication and Demonstrated experience working
organizational skills successfully as a contributor to a team
effort.
Expertise in fiscal processing to include Proficiency in a variety of software
cash management and accounts receivable applications to include Microsoft suite
2013, electronic mail and databases
Demonstrated experience working Self motivated and dependable
independently with little supervision.
EDUCATION
Associates, General Studies
New River Community College, August 2004 to May 2006 Dublin,
Virginia
Diploma
Narrows High School, September 1999 to June 2004 Narrows,
Virginia
Certificate, Cosmetology
Giles County Technology Center, September 2002 to June 2004 Pearisburg,
Virginia
EXPERIENCE
Business Manager Synthonics, Inc. July 2012 to Present
Blacksburg, Virginia
Manage day-to-day operations.
Coordinate human resource functions on behalf of the Blacksburg office.
Direct supervision of receptionist.
Oversee project management.
Manage day-to-day accounting functions.
Lead Retail Wireless US Cellular September 2011 to June
Consultant Pearisburg, Virginia 2012
Provide quality customer service to all wireless customers.
Open new accounts.
Prioritize and organize work based on customer service needs.
Work independently with little supervision applying professional behavior and sound
judgment.
Office Assistant II New River Dermatology September, 2009 to July
Blacksburg, Virginia 2011
Provided quality customer service to all patients.
Prioritized and organized work based on customer service needs.
Data entry of all financial and personnel records.
Accounts receivable.
Worked independently with little supervision applying professional behavior and sound
judgment.
Financial Sales Stellar One Financial Center August, 2008 to
Specialist Blacksburg, Virginia September, 2009
Provided efficient and courteous service to all bank clients.
Assisted clients in opening many types of bank accounts.
Offered assistance to clients in managing accounts and making financial decisions
based on individual needs.
Corresponded with clients as needed via email, fax, telephone, and mail.
Prioritized and organized work based on customer service needs.
Worked independently with little supervision applying professional behavior and sound
judgment.
Office Manager Wades Foods, Inc. April, 2007 to July,
Pearisburg, Virginia 2008
Established and managed schedules for employees.
Daily set-up of cash drawers, deposits and bank withdrawals.
Prepared and distributed monthly billing statements.
Data entry of all financial and personnel records.
Front Desk Clerk Historic Hotels Inc. October, 2005 to November,
Mountain Lake Hotel 2006
Pembroke, Virginia
Provided excellent customer service to hotel guests.
Handled hotel reservations (including data entry).
Accounts receivable.
Answered incoming calls to switchboard.
Social Worker Aide Giles County Department of September, 2004 to October,
Social Services 2005
Narrows, Virginia
Answered incoming calls.
Data Entry.
Filed customer records.
Provided assistance to clients as needed for form completion.
Attended home visits with social worker as needed.
Concessions Operation Department of Recreations June, 2002 to October, 2004
Narrows, Virginia
Provided customer service at concession stand.
Prepared cash box prior to each event.
Inventoried and reordered supplies as needed prior to each event.
Accounts receivable.
SOFTWARE EXPERIENCE
Microsoft Office 2013 suite including Word, Excel, PowerPoint, Outlook and Internet
Explorer;
Accounting systems including QuickBooks
REFERENCES
Margee Chandler 540-***-****
Amber Gilbert 540-***-****
JoAnn Jessee 540-***-****
Dawn Crigger 540-***-****
Connie Wheeler 540-***-****
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