Customer Service Sales

**** * **. *.*. Apt B* Washington, D.C., 200**-***-***-

marquita bruce

**** ***********@*****.***

Recent graduate from Medical Billing and Coding Program, with an abundance of experience in the process of

billing and coding; with additional experience in the mentally challenged arena. Skills include:

Microsoft Office Bookkeeping & Filing Patient Scheduling

Medical Billing & Coding Referral Authorization, Eligibility

MediSoft Billing Software (V14) Claims Processing Patient Education

Data Entry (50 WPM) Insurance Verification HIPAA Knowledge

Answering/Taking Messages Anatomy & Physiology Encoder (Coding Software)

__ Web Portal (Coding) --- WINASAP Software

Education

Fortis College-Landover (CMBC), 11/11-8/12

CPR and AED 2012

Professional Experience

Externship Experience:

My Own Place, Inc

Office Assistant Washington, D.C 06/12-08/12

• Organized and file documents

• Abstracted data from individuals records

• Completed CMS-1500 claim forms

• Answered multi- line telephone

• Took messages

• Sign- in/out guests and applicants

• Light cleaning

• Created & organized filing system for individuals

• Observed HIPAA laws

• Faxed and Copied documents

• Set up for Board conferences

• Billed Medicaid using WINASAP

• Organized donations for Individuals

Elevation Burger, Wheaton, MD 11/11-03/12

Associate

• Provided Professional Customer Service

• Operated Cash Register

• Cleaned restaurant according to guidelines

• Cooked and prepared foods according to instructions

Macy’s, Marlow Heights Shopping Center, Temple Hills, MD 08/11-10/11

Sales Specialist

• Act as a role model to co-workers and peers

• Utilize product knowledge and use superior selling skills to drive sales.

• Create an enhanced shopping experience, delivers exceptional customer service, and makes

customer the priority.

• Advocates for customer and communicates customer opportunities to store and district team.

Citi Trends, District Heights, MD 02/11-08/11

Sales Associate

• Processing freight and recovery of the sales floor

• Customer service and operation of cash register

• Markdown items on sales floor and Inventory

• Keep front end and sales floor neat

Howard University Clinical, Law Center, Washington, D.C 03/10-

09/10

File Clerk Volunteer Work

• Maintain letters, invoices, and other records

• File according to guidelines and in chronological order

• Faxing and filing records

Six Flags of America, Bowie, MD 05/09-09/09

Foods Department Team Member

• Host/ Serve food to customers

• Provide excellent customer service and operate cash register

• Food Preparation, Cook, Clean

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate