Medical Assistant Manager

Mekyella *************@*****.***

Marquez 702-***-****

The Cover Letter

Dear Hiring Manager:

I read your Job posting for the position with interest I can offer your company over 17 years of healthcare

experience including but not limited to: Worker’s Compensation, billing, collections, as well as medical

assistant and phlebotomy.

In addition to my extensive background in the healthcare field, I, Have excellent communication skills. I

always maintain a gracious and professional manner when communicating with people and healthcare

staff.

My broad experience and range of skills makes me a superior candidate for this position.

My resume, which is below, provides additional information on my background and qualifications.

Instead of the standard rhetoric usually found in a cover letter, I, would prefer to let others substantiate the

claims made on my resume. The following are excerpts from letters commendation, and can be provided

in their entirely if needed:

Character: Hard work- Mekyella, is a reassuring and poised professional,

Making an important contribution to the organization. She is an engaging and intellectually curious

individual, always seeking opportunities to learn.

Mekyella, has the highest moral and professional character, she is totally dependable and will perform

superbly under extreme pressure.

TEAM PLAYER: -most impressive is Mekyella, keen ability to interact and engage in conversation, work

travel, ETC.. with individuals from any backgrounds ( street vendors to government officials) She is

respectful.

WORK ETHIC: Mekyella, has strong interpersonal skills, combined with an enviable capacity for acquiring

retaining knowledge which made her an outstanding, representative of IV Solutions. These qualities will

make Mekyella, a successful in any endeavor she chooses and recommended most highly and without

reservation.

DEDICATION: Mekyella, is efficient, and possesses excellent interpersonal skills and self-confidence.

She is always ready to help out in an emergency situation.

Please consider my qualifications and contact me at your earliest convience with any questions or

comments or to schedule a personal meeting.

I look forward to hearing from you as soon as possible to arrange for an interview.

Thank you for your consideration.

Mekyella

702-***-**** *************@*****.***

Marquez

The Perfect Resume

OBJECTIVE: Seeking a career in a company with stability.

SUMMARY OF QUALIFICATIONS:

* Healthcare professional with over 18 years Healthcare, and management experience.

* Solid healthcare procedures and excellent direct patient skills.

* Reputation as a self directed professional with excellent communication and management skills.

* Successful in managing time, prioritizing tasks, and organizing patient care.

* Over six years in OB/GYN and over five years in ORTHOPEDIC SUREGRY CLINIC CARE.

PROFESSIONAL BACKGROUND:

AeroCare Holdings Phoenix, AZ. 85037/ Houston, TX

CSR/ Area Manager 02/05/2011 to Current

Answered calls from Hospitals, Physician's office, as well as patients. Verified insurance, input patient

data into Bright tree soft ware. Scheduled appointments for patients to have Oxygen placed in their

homes. Understanding of Resmed Cpap and Bipap machine as well as their mask and supplies. Travel to

patient's homes to set them up on their medication, Oxygen, Nebulizers, Pap machines, and their

Portable concentrators. Verified that all medical documentation was completed and followed medicare

guidelines and were in compliance with medicare. Made sure all noted and requested CMN's and CVO

from the physician's office.

Coast Career College. Los Angeles, CA. 90015

Medical Assistant Instructor/ Medical Biller Instructor 02/01/05 to 01\01\2011

Instruct and lecture medical assistant students in principles and application of physical, biological, and

psychological subjects related to the healthcare field. Prepare and administer examinations to medical

assistant students. Issue assingments, conduct and supervise lab work. Supervise Medical assistant and

demonstrates patient care in clinical units in hospital, clinics, as well as private doctor's offices. Evaluate

student progress and maintain records of student classroom and clinical experience.

acific Pulmonary Services 7Navato, CA. 92356

P

•Reimbursement Representatives 11/02/2003 to 2007

Focused on the billing and collection activities for patient accounts. Working closely with the center teams,

as well as private insurance carriers and Medicare/Medicaid. Ensured that our billing practice met or

exceed insurance guidelines, while maintaining a timely submission of claims and bills related to patient

accounts.

Researched each patient's insurance coverage to determine if we can provide service to the patient.

Process all adjustments, transfers, and refunds for all reimbursement offices. Received payments,

preparing deposits, and ensuring that payments and electronic remittance advices are posted accurately

and on time.

Complicated billing issues, and work with center teams to resolve any documentation concerns regarding

patient claims.

Responsible for the overall operations of our reimbursement offices, managing the billing and collections

process for multiple centers across states.

I.V. Solutions INC. Los Angeles,CA.90034

Intake Coordinator/Collections/Authorization/Billing Specialist Manager 03/11/2002 to 07/2010

Submitted claims for processing. Processing claims for MEDICARE part (B) and other insurances for

DME and other supplies. Familiar with HIPPS and PHI compliance and regulations. Start liens on worker's

compensation case as well as file DOR's on unpaid claims. Collected co payments and deductibles from

patients. Answer medically related questions by phone or by email for patients. Knowledge of Hospital

guidelines. Make and create files for new patients. Call insurance companies for authorizations, submitted

all documentation for authorization. Call nurse case managers and doctor's office for referrals/medical

records and orders. Verified insurance thru all carriers and by any means (DDE, POS, Eligibility List,

websites, and by E Care.

Banner Health Glendale, AZ. 85308

Commercial Contracts/Collections 07/23/1992 to 03/01/2002

Worked with al insurance companies that were contracted with foundation medical care for pricing.

Handled high dollar accounts and high dollar audits. Created a monthly spreadsheet for accounts over

160 360days old. Managed a denial report every day that consists of high dollar accounts and accounts

over 90 days old/slow pays and short pays. Mailed and faxed medical records EOB’s itemized

statements to insurance companies for timely filing, and to get the claim paid as soon as possible. Verify

eligibility dates on patients, their co payments, coins, and deductibles.

Little Co. Mary Hospital Torrance, CA. 90505

Patient account rep/Admitting clerk 05/19/1998 to 07/22/2002

Collected all insurance information to reregister patients. Verify insurance collect co payments. Input

diagnosis codes into the computer for nurses and doctors and all health care professionals... Counsel

patient on patient privacy rights and condition of admissions as well as our core value. Retrieved

armbands for patients and stickers for nurses.

Kerlan Jobe Orthopedic clinic Los Angeles, Ca. 90045

Patient account rep/Disability worker/Medical Assistant 11/10/1997 to 07/22/2002

Handled all disability forms. Retrieved all medical charts and films from doctors to successfully fill out

disability forms. Collected co payments as well as deductibles and payments from surgeries and

orthopedic equipment. Compute and mail statements to patients and recorded transactions. Completed

insurance forms. Created and maintained provider schedules. Demonstrated leadership.

Contact this candidate