Brandon J. Hopkins
Phoenix, AZ 85008
Phone: 602-***-****
*******.*******@*****.***
OBJECTIVE
To be a part of a professional and competitive team dedicated to implementation, operation and maintenance of the organization’s infrastructure.
SKILLS
Proficient in resolving Windows OS issues, Network Connectivity, TCP/IP configuration, performing upgrades.
PC troubleshooting and repair, ability to trouble-shoot printing problems/print drivers.
Able to follow both written and verbal instructions.
Extensive software knowledge of Adobe Dreamweaver, Illustrator, Photoshop; Corel Painter, Microsoft Office.
Digital Illustrations utilizing Photoshop, Corel Painter and Illustrator.
EXPERIENCE
Manpower
(client) IBM, Rochester, Minnesota
SMP assembly, 12/2009 – 12/2012
Assembled high end servers and computers according to technical specifications and customer quotes.
Adhered to daily schedule provided by supervisor orally or in writing; documenting tasks in detail.
Compiled forms and key data into computer system for hardware configuration, troubleshooting, defective equipment, and build status correctly and in detail.
Followed ESD safety guidelines for handling of computer parts and chassis.
Transport server to and from stations in manufacturing area per QA and safety guidelines; performing troubleshooting and repairs as needed.
Starwood Vacations
Tempe, Arizona - Telemarketer 2004
Outbound calling related to selling vacation packages
Amaris Business Services
Rochester, Minnesota
Computer Technical/Graphics Support – 2003-2004
Produced hand-drawn pictures for scanning and manipulating in Photoshop and Illustrator,
Troubleshooting computer problems and made necessary upgrades and/or repairs to equipment, Setup computers and printers.
EDUCATION
Collins College, Phoenix, Arizona – 2007-2009
Visual Communications – Concentration Game Art, Game Design
Westwood College Online, Colorado 2009 - 2010
Visual Communications – Concentration Game Art, Game Design