Sales Training

SABRINA LATHAM

** ******** *****

Darlaston

West Midlands

WS10 8BN

Tel No: 077********

Email: *******.******@*******.**.**

Personal Profile:

I am currently working for a well established Telecommunications company. I

have great people skills and enjoy talking to all types of people. I have a

good eye for detail. I have a professional manner and treat all customers

with respect. I am excellent with regular customers to the business and

potential business clients. I welcome new challenges and have been able to

adapt and work well to all sorts of environments, situations and building

my knowledge fast with new products, procedures. I work well under pressure

and work very in complaint handling.

I am available for full time employment and I am fully flexible in terms of

hours and shifts. I consider myself to be a trustworthy, hardworking and

reliable individual that is capable of working in both a team or

independently. I take great pride in my professionalism and punctuality at

all times.

Key Skills:

- friendly

- reliable

- team-worker

- self-motivated

- ambitious

- punctual

Education and Training:

Walsall College 2003-2005

Wodensborough Community Technology College 1998-2003

GCSE's

Mathematics (D)

English Language (C)

English Literature (D)

Science (CD)

Religious Studies (B)

Child Development (A)

Business Studies (C)

Other Qualifications

Training in sales (Duration 3months) - 2007

Work Experience:

Superdrug

Town Wharf,

59-61 Park Street,

Walsall

West Midlands

WS1 1LY

Duration: November 2003 to 2006

O2 Telefonica

327 Bullring

Level 1

Birmingham

B1 1SU

Duration: 2006 to Present

Whilst working for o2, I have participated in extensive training; one key

aspect I have become familiar with, is that product knowledge is crucial.

In addition to this, I have had high targets to meet and also up selling

and cross selling new products and service. Having had new deals and

promotion's come out for individual companies, I have been a part of a team

in promoting new products directly to these companies. Also building up

excellent customer relations, handling business/personal connections

delivering great experience for customers. I'm situations products,

procedures and complaint handling

Interests and Hobbies:

I enjoy an active lifestyle and strive for a good overall health, therefore

I enjoy going to the gym, learning to play the piano is also an interest of

mine, and overall I like to spend time with family and friends where I

engage in casual socialising such as dinner, cinema and shopping.

References available upon request

Contact this candidate