Customer Service Sales

Kelly

314-***-**** •

Objective

To secure a challenging position in the field of management or human resources that will successfully utilize my

experience and training while offering me the opportunity for professional growth.

Education

2010 - 2011 Webster University, Saint Louis, MO

Masters in International Relations, GPA: 3.7

2007 - 2009 Webster University, Saint Louis, MO

BA in Anthropology, GPA: 3.7

2006 - 2007 STLCC, Saint Louis, MO

Associates in General Studies, GPA: 3.8

Skills

-Proficient in Microsoft Word, Outlook, Excel, PowerPoint, Google Docs, the Internet and Social Networking

-Personal: Creative, dependable, detailed oriented, energetic, flexible, motivated, organized, patient, positive, pro-active

problem solver, strong research skills, fast learner

Work Experience (took some time off working to finish my education, to volunteer and to travel internationally).

09/2010- Michelson Realty Organization, Saint Louis, MO

12/2010 Leasing Agent/Manager in Training

-Recruited/assisted new clients find the perfect apartment homes that met their needs and interests

-Provided excellent customer service to tenants by working out their dilemmas

-Assisted office and maintenance staff with daily/weekly sales reports, with Yardi Management Software,

and by answering phones/faxes, setting appointments, writing leases/renewals/monthly newsletters and

planning resident functions

-Ran background/credit checks

-Helped the property maintain an upscale look, set up apartments, supervised cleaning staff

-Marketed to local businesses in the area, as well as using social media websites

09/2002 - A+ Tutor, Saint Louis, MO (Volunteer)

12/2010 Tutor

-Tutored/Mentored children, ages 7-14, in the subjects of English, Math and Social Studies

01/2006- Pacific Beach Tan, Saint Louis, MO

08/2006 Tanning Consultant

-Supervised/trained staff members, marketed to local businesses

-Provided excellent customer service to clients

-Responsible/accountable for opening and closing the salon down

-Prepared/balanced cash drawers while increasing sales

-Prepared weekly/daily sales/inventory reports

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