Customer Service Medical

Gail Scales

Ambitious and ready to work.

Trenton, NJ

********@**.*** - 1-609-***-****

Gail D . Scales

*** **** ***.

Trenton NJ, 08638

Home: 609-***-****

Email: ********@***.***

Objective:

A medical assisting position utilizing multi-tasking, and hands on

patient interaction in a team environment at a medical facility

Education:

Lincoln Technical Institute-NE Campus Philadelphia, PA

Medical Assistant & Administrative Technology, Associate Degree

September 2008

• Classes: Interpersonal Relations, Law and Ethics, Keyboarding,

Medical Terminology, Medical Asepsis, Medical Coding and Billing,

Clinical Studies & Office Administration, Hospital Applications,

Pharmacology, Electrocardiograms, Lab Specimen, Intro to Anatomy &

Physiology, A & P I, A & P II, A & P III, CPR Certification Training,

GPA:4.0

• Honors Cum Laude

Henry Snyder High School

Jersey City, NJ

General Studies, Diploma- June ‘91

Work Experience:

CCOE WIC program 2010 to present

Health & Human Resources WIC Program

Clerk/Typist/Health Aide June ’98 – January ‘04

• Data Entry

• Schedule appointments for clients

• Test Client for Anemia

Magic Year Learning Center Malvern, PA

Teacher’s Aide June 1996 to August 1997

• Supervised daily activities with toddler age children ranging in ages

from 1-1/2 to 2-1/2.

• Preparation of meals, cleaning, and sterilizing of mats, diaper

changing stations and safety.

Skills and Certifications:

• Proficient in word perfect

• Spreadsheets and graphs

• Communications

• Multi-Tasking

• Math & Sciences

• CPR Certified

References are available

Sent from my iPhone

WORK EXPERIENCE

Data Entry Clerk

WIC program of new jersey - Ewing, NJ - March 2010 to May 2012

Collect personal information from clients in order to complete applications to qualify for the program.Knowledge

of administrative and clerical procedures

Knowledge of computers and relevant software applications

Knowledge of customer service principles and practices

Experience with a high call volume, filing, and basic clerical duties

Data Entry Clerk/ health aid

Jersey city WIC program - Jersey City, NJ - July 1998 to January 2004

Data entry input of clients information which qualify them to be accepted into the programs.

EDUCATION

Associates in Medical assistance

Itt tech - Philadelphia, PA

2007 to 2008

SKILLS

Knowledge of administrative and clerical procedures Knowledge of computers and relevant software

applications Knowledge of customer service principles and practices Experience with a high call volume, filing,

and basic clerical duties .as well as all medical terminology,billing and coding .

AWARDS

Determination

September 2008

To put in my work, never gives up finishes what I started and determined to complete all task.

Contact this candidate