Sales Manager

***/***-****

Carol Anne Burk *********@*********.***

A dedicated, persistent and ambitious Sales Professional with

proven skills, accomplishments and experience identifying new

business opportunities and expanding services within the

existing client base.

TERRITORY AND CHANNEL MANAGER

Performance Benchmarks and Milestones

Consistently exceeded sales targets by up to 250%

2012-Acquired 26 new customers in the first 90 days. Acquired 65 new customers in first year.

2010-Sold the first Smart Business Suite bundled offer in the United States. Received $2,100 bonus.

2008- Achieved 106% of 3.6 million dollar quota. Monthly sales quota of $304,000.

2007- Increased weekly sales revenue an average of 65% in the first quarter.

2004-154% of production quota- $180,000/month quota.

Core Competencies

Relationship and Solution Selling Business Partner Training Account Planning

Business Alliances Business Development Personnel Management

Contract Negotiations Training and Coaching Profit and Loss Responsibility

Professional Experience

Business Development

Significantly increased brand awareness and sales for start-up company Quest Shreds, through networking, social

media and e-mail marketing campaigns.

Developed new business prospects and sales for AT&T wire-line and mobility services via cold calling, networking

and establishing professional relationships.

Generated sales opportunities for Nortel products using presentations, training sessions and knowledge transfer

to AT&T account teams.

Promoted new business development with Manpower Professional via premise visits, referral networking with

peers and key skill marketing.

Managed the second largest AT&T Channel Partner (Atlanta DataCom) supporting national territory with annual

quota of over $90 million in billed revenue. Provided technical support, sales training and development, pricing

and contract generation.

Secured AT&T internal system access for agents to reduce time spent tracking orders and increase net profits.

Generated data and IP sales utilizing third party sales agents in the wholesale Carrier Market segment. Supported

multi-state territory with an annual quota of over $1 million in billed revenue.

Stimulated AT&T Teleconference Services sales via account planning, generation of proposals, billing problem

resolution, account provisioning and relationship building with customers and account teams. Supported multi-

state account base with annual quota of over 5.6 million dollars.

Promoted sales of Ameritech Data Products and Services. Managed ten Data Distributors and motivated direct

field sales personnel comprised of 28 Account Executives to consistently exceed quota.

Management, Operations and Project Management

Managed start-up operations for Manpower Professional. Included new business generation, P&L

responsibility and personnel management.

Coordinated the implementation of a 2,200 line telephone system (new installation); 750 pocket pager

and 500 subscriber voicemail systems (new installations) for major metropolitan area hospital.

Responsible for numerous relocation and new construction projects for a multi-location healthcare facility;

evaluation, purchase and implementation of communications systems and wiring relative to these projects.

Direct supervision of 3-30 direct reports and all associated Human Resource functions.

Resolution of billing issues that resulted in increased annual company revenues from $4,000-$200,000.

Management of a twelve member task force and indirect supervision of contractors, sub-contractors,

agents and distributors.

Employment History

Quest Shreds (2012)

AT&T (2010)

AT&T Nortel Sales Center (2008-2009)

Manpower Professional (2006-2007)

AT&T (1996-2004)

AT&T Alliance Channel-Solution Provider Channel Sales Manager

AT&T Alliance Channel-Channel Sales Manager-Wholesale

AT&T Teleconference Services-Account Executive

AT&T-Data Networking Sales

Education

Chatham College, Pittsburgh, PA

Bachelor of Arts, Biology and Political Science

Professional Development

2010 – The Science of Consultative Selling

2004 – Executive Conversation

2003 – Building Great Partnerships

2002 – The Counselor Sales Person

1993 – Professional Selling Skills III – Learning International

Awards

2004 - MVP Award for Overall Contribution by a Channel Partner

2004 - Achievement Award for Maintaining Solution Provider Tier Level

2004 - World of Opportunities trip

2001 - ADIS Diamond Club for Outstanding Performance

1998 - Eastern Region Gold Club Award

1997 - General Manager’s Circle of Excellence Award

1997 - People’s Choice Award

1997 - Second Quarter SVP Award

1993 - President’s Club

Professional Affiliations

WOAMTEC Women’s Business Group

Orlando Women in Business

Orlando Chamber of Commerce

Visit Orlando

Apopka Chamber of Commerce

Licenses

Florida Real Estate Sales Associate

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