Quality Assurance Administrative Assistant

* * ** * * c o tla n d Av e n u e, Ap t. * * * ● F e u ra Bu sh, Ne w Yo rk 1 2 0 6 7 ● ( 5 1 8 ) 7 2 9 - 5 6 5 5 ● R Mo yer0 1 @g ma il .co m

Rick Moyer

Summary

-Advanced Degree in Health Policy and Management

-Twenty years of experience in Health and Human Services

-Conducted quality assurance audits and evaluated programs using regulatory requirements

-Computer expertise with Microsoft Office Word Processing

-Office assistant experience

-Typing speed 35+ words per minute

-Excellent communication skills – oral, written and computer based

-Professionally conscientious, dependable and able to adapt to new challenges

Highlighted Professional Experience

August 2007 Jan 2008 Department of Health Albany, NY

Division of Child Health Plus Coverage and Enrollment, Program Research Specialist II Auditor

Audited applications at Health Maintenance Organizati ons using New York guidelines to ensure accurate eligibility for

enrollees and applicants. Required travel to Health Care Facilities within New York State.

August 2002 July 2007 New Visions Slingerlands, NY

Individual Program Coordinato r

Coordinated services for individuals, including treatment team meetings and service plan development. Served as liaison

between individuals, families, and other professionals. Ensured that permanent case files were compliant with OPWDD

regulations.

January 2000 April 2002 St. Peter’s Guilderland, NY

Addiction Recovery Center Quality Improvement Specialist

Developed quality improvement initiatives through design, and implementation of process and outcome measures,

evaluating care provided. Prepared for governing body review surveys, such as: JCAHO, and OASAS. Educated clinical

staff on quality, performance improvement and regulatory issues.

July 1997 February 1999 Albany Medical Center Albany, NY

Department of Psychiatry Research Assistant

Developed and modified Inpatient census database to facilitate review of monthly intake and discharge demographic and

diagnostic changes. Developed statistical reports to process data driven by quality improvement mission.

March 1997 June 1997 Albany Medical Center Albany, NY

Department of Psychiatry Residency Training Program Administrative Assistant

Maintained tracking system for residency program applications. Office assignments included: Answering phone,

delivering messages, setting up appointments, writing letters and other correspondence, scheduling meetings, copying,

faxing, filing, and ordering of supplies.

June 1996 December 1997 Health Research, Inc. Child Health Albany, NY

Family-Professional Training Institute Program Evaluator

Conducted initial qualitative and quantitative Process Evaluation for “Making the Pieces Fit” training program.

Conducted initial Impact Evaluation by statistically comparing pre-test and post-test self-evaluations completed by the

participants.

Education

State University of New York at Albany Master of Science in Health Policy, Management and Behavior

State University of New York at New Paltz Bachelor of Arts in Psychology

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