Lamara S. Butler

*** ****** ****** **** #*

Albany, NY

347-***-****

518-***-****

ab9qkm@r.postjobfree.com

Qualifications:

A highly equipped Administrative and Professional with more than 8yrs. experience in performing a

variety of Administrative Support and Management duties for a specified department. Serve as Primary

contact for and liaison between management, sales teams, personnel, clients, and vendors. Maintain

excellent written and oral communication skills, problem resolution abilities, and a high level of

confidentiality.

Experience:

Accustaff (Temp Agency) Colonie, NY

Customer Service Representative

8/2012 – Present

• Provide Customer Service in heavy volume call center

• Review insurance coverage for Medicaid and Medicare Recipients

• Refer recipients to correct insurance carriers for New York State

• Review explanation of benefits for Medicaid and Medicare recipients

Bimbo Bakeries USA/Bread Plant Albany, NY

Production Worker

8/2010 – 11/2011

• Trained as General Helper to perform different tasks throughout Bread Plant

• Performed assembly line tasks when monitoring operating machines

• Ability to mix sponges in timely manner

• Ability to collect data on product made ( weigh, temp, brand)

• Attended meetings to improve safety in and outside of Bread Plant

• Able to identify product and correct data for routing of sales

• Ability monitor and adjust equipment as needed

• Ability to identify specific ingredients for product

First Niagara Bank, Albany, NY

Bank Teller (Temporary Assignment)

7/2010 – 8/2010

• Responsible for deposits and withdrawals for cash transactions

• Provided excellent customer service

• Filed papers and updated the system when necessary

• Took initiative to stay busy and find productive tasks to complete during slow hours

Kelly Services, Inc. Albany, NY

Administrative Assistant/Accounts Payable

9/2009 – 7/2010

• Reviewed and processed State Funded vouchers using PC

• Successfully maintained 80% above average in vouchers processed

• Strategized with key decision makers for funds to be distributed

• Identify and resolve client issues and propose innovative solutions for management

• Expedited high profile funding for Child Health Plus

• Developed customized strategies to maintain confidentiality and information to be reviewed

Christmas Tree Shop Colonie, NY

Overnight Stock Clerk

2/2007 - 6/2007

• Participated in setup and display for the store location

• Priced all merchandise placed in store location

• Assisted with monthly inventory projects for merchandise

• Handled inventory for any merchandise damaged in the store

• Assisted with stocking merchandise on shelves when needed

Davis Vision Latham, NY

Provider Service Representative

6/2007 – 6/2009

• Provided Administrative and Consumer support to Opticians and Members

• Administrative servicing of new and existing accounts (including contract preparation, processing

forward)

• Ensuring client satisfaction through cooperative communications with operations

• Attended several Consumer Service Trainings to improve consumer satisfaction

• Order processing for Opticians in labs

US Foodservice Clifton Park,

NY

Operations Clerk

5/2004 – 6/2007

• Provided administrative support for Shift Supervisors, Warehouse Manager, and Order Selectors

• Monitored catch weights for products to be routed

• Reviewed and generated route deliveries for CDL Drivers

• Maintained filing system for accounts held with US Foodservice

• Corrected products in system to reflect actual data for routing

• Inspected any products returned by consumers

• Prepared end-of-day data for shift supervisors

Accelerated Information & Document Filing, Inc. Albany, NY

Paralegal Trainee/Administrative Assistant

5/2001 – 8/2004

• Provided administrative support for Attorneys, and CPA’s through the Department of State

• Managed expense reports for Consultants

• Expedited and retrieved legal documents for Clients

• Assisted Administrative Team in advertising LLC’s, LLP’s, and LP’s for Clients

• Maintained client requests via e-mail, fax, land line

• Processed invoices for services rendered to clients

Education:

Albany High School Albany, NY

1994 - 1996

Hudson Valley Community College Troy, NY

1998 – 2000

• Accounting – D.I.P

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