Customer Service High School
Resume:
Shanti Taylor
New Orleans, La 70126
ab9qkj@r.postjobfree.com
OBJECTIVE: Enthusiastic and proactive Medical Professional with an aptitude for technical
and administrative responsibilities - Currently seeking a career in a professional healthcare
facility that will allow me the opportunity to utilize my healthcare training as an EKG Technician
while displaying my customer service and administrative background.
SUMMARY OF QUALIFICATIONS:
• Diligent and professional EKG Technician with a comprehensive knowledge of health
and administrative procedures
• Vital Signs and Patient Intake
• Highly motivated and willing to cross-train
• Medical Terminology
• Quinton Cardiac Stress Test
• GE MAC 1200 EKG and Holter Monitors
• Administrative support
• Electronic Health Records (EMR’s)
• Insurance Verification and ICD-9, CPT coding
• CPR/First Aid/AED, and HIPAA certified
• Customer-service orientation
• Computer Skills: Microsoft Office (Word, Excel, Outlook), data entry, advanced web
researching and social media
• AHA BLS Certified Exp: 09/2014
EDUCATION:
Allied Health Institute –Plantation, FL 2013
EKG Technician Diploma
Frederick Douglass Senior High School 1998
High School Diploma
PROFESSIONAL EXPERIENCE:
Clinical/Externship
• Demonstrated clear communication with patients
• Took patients’ vital signs
• Input patient history and demographic information into EKG
• Assembled all necessary EKG equipment
• Hooked up limb and precordial leads
• Recorded EKG and filed information gathered
• Documented tracings appropriately
• Observed all universal precautions
Great American Cookies - New Orleans, La 6/1998 –
9/1999 Cashier/Associate
• Maintained store’s cleanliness
• Stocked shelves when needed
• Opened and closed store
• Assisted in creating store announcements
• Performed other duties as assigned
Sports Avenue - New Orleans, LA 9/1999 – 12/1999
Cashier/ Associate
• Provided exceptional customer service
• Operated cash register
• Maintained a clean environment
The City of New Orleans 8/2004 –
5/2005
Crossing Guard
• Provided for safe movement of children to and from school
• Assisted children crossing roadways and intersection
• Watched for gaps in traffic and walk children across
• Held “stop” sign in such a manner as to be visible to approaching vehicles
The Louisiana Super Dome - New Orleans, LA 6/2005 – 8/2005
Usher/Ticket Taker
• Listened attentively to Guests’ questions, concerns and answered questions
• Greeted each guest with a smile and encouraged them to enjoy their visit
• Checked tickets carefully
• Reported all intoxicated or disruptive fans outside the doors to the door supervisor
Family Dollar - Arabi, LA 12/2006 – 11/2007
Cashier/Stocker
• Compared merchandise invoices to items actually received to ensure that shipments are
correct
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
• Answered customers' questions about merchandise and advised customers on
merchandise selection
• Itemized and totaled customer merchandise selection at checkout counter, using cash
register, and accept cash or charge card for purchases
Lasting Impression Care – Gretna, LA 10/2002 – 1/2013
Personal and Home Care Aide
• Assisted elderly with daily living activities
• Provided meals
• Supervised activities
• Advised families on nutrition, cleanliness and household utilities
References Available Upon Request
Contact this candidate