Customer Service Representative

Location:

Posted:

October 03, 2013

********@***.*** 773-***-****

Tabatha Lukas

SUMMARY OF QUALIFICATIONS

Customer service representative with specific background in fast paced environments in food

service and retail industries. Experience operating cash register, credit card machine, fax machine,

maintaining inventory, taking phone orders and assisting customers.

PROFESSIONAL EXPERIENCE

2012- Current Dominicks. Chicago, Illinois

Barista

My job consists of opening the kiosk. Brewing coffee, making drinks, cashiering,

and customer service. My job also includes, stocking and inventory.

2011- Current Petsmart, Chicago, Illinois

Lead Cashier, Adoption Ambassador

My job involves running the front end such as; cashiering, taking phone calls,

leading my team in a positive way, general cleaning, and closing drawers at the

end of the night. Customer service is also a big part of my job, assuring

customers are happy, checking items wanted in stock or helping find a substitute.

I also work with Friends of Animal Care and Control through our Adoption Facility.

I approve and deny all applications, make sure all cats have food, water and a

clean house.

2008-2011 Self-Employed/Part Time

Secretary/Personal Assistant

My job consisted of making phone calls, paying bills, keeping inventory and

ordering supplies, receiving/sending mail and emails, general clean up,

sending and receiving faxes.

EDUCATION

2000-2003 Kelly High School, Chicago, Illinois

SKILLS

Typing speed of 40 WPM, ten-key, at least 2 years experience

cashiering, customer service, experience in Microsoft Word and

knowledge of sign language.