HANNAH JONES
**** ***** *** **, ********, WA ****5 C: 360-***-****
*********@*****.***
SUMMARY
Enthusiastic and motivated IT professional with ability to work effectively
with business partners, development, quality assurance and PMO teams to
facilitate the SDLC process. A creative and fast learner with excellent
problem solving and communications skills.
. Experience as a business analyst for Hadoop enterprise data team
. Data analysis, design and documentation using SQL, MySQL, Hive, HDFS,
Datameer, Tableau, Visio, Excel
. Project management using MS Project, Excel, TFS, Jira, ServiceNow,
SharePoint
. Experience with website development using PHP, ASP.NET, VB.NET,
JavaScript, WordPress
EXPERIENCE
.
IT Business Analyst - Enterprise Big Data, Clearwire
Aug 2012 to Present
A multifunctional technical business analyst for Hadoop Big Data team
responsible for analyzing business needs, creating and maintaining
requirement documents and project management for various projects. Assigned
as the lead business analyst for end user business partners for a
successful year-long LTE usage data processing project from inception to
production.
. Take on multiple roles in the SDLC of various projects including
project manager, business analyst, data analyst and provide support to
quality assurance and development
. Create, standardize and maintain processes for managing business and
functional requirements
. Coordinate between all stakeholders and manage the intake, scheduling
and assignment of tasks and projects
. Communicate project and work item status to management and business
partners on a regular basis and ensure that all stakeholders have
accurate and current information
. Navigate code and translate into business readable end to end process
design documents
. Provide proof of concept of available data visualization tools for
business partners and management
. Support business needs and production bug investigation using SQL and
Hive queries
. Create business reports using data analysis and project management
tools
Intern - IT Business Intelligence, Clearwire
June 2012 to Aug 2012
. Completed a large SharePoint reorganization and enhancement project as
a business analyst
. Project manager on a multiple source Cognos dashboard project for the
revenue assurance team
. Researched and presented the wholesale partner relationship management
cycle to executives
Outreach Coordinator - IT Leadership (ITL), WWU
Mar 2012 to June 2013
. Nominated and selected by professor for a 10 person leadership group
. Project managed the first and second annual "Western IS Connection"
(WISC) event
. Coordinated IT Professionals, Executives and Faculty for WISC and MIS
Information events
. Primary communicator for project status updates for the leadership
team, students and faculty
President - Management Information Systems Association (MISA), WWU May
2012 to May 2013
. Lead 30 students in furthering their IT skills through guest speakers,
events and projects
. Created back-end administration for club website for IT Leadership and
club officer use
. Support members with scheduling, club finances and professional
development
. Lead MISA project for the Seattle Give Camp developing websites for
non-profit organizations
EDUCATION
.
Bachelor of Arts - Management Information Systems, WWU
Sept 2009 to June 2013
. 3.7 GPA, Honor Society, Distinguished MIS Student Award and CBE Alumni
Scholarship
. E-Commerce Developer Certificate