Customer Service Administrative Assistant

Objective

Administrative Assistant position with a firm which will allow me to

further utilize my existing skills and enable to acquire new abililies

and allow for growth within the company.

Profile

Over twelve years of experience in the administrative field. Proficient in

taking meeting minutes, document control, mail distribution, travel

coordination, expense report preparation, and schedule maintenance.

Exceptional organization skills. Excellent grammar and

communication/customer service skills. Accomplished in the management of

sensitive, confidential information. A self-starter possessed of a

professional, discreet demeanor in high-pressure environments with the

ability to prioritize and handle multiple deadlines. Dedicated,

resourceful, team-focused work ethic, with the ability to adapt quickly to

new office procedures.

Flexible and efficient. Poised and competent with demonstrated ability to

easily transcend cultural differences. Thrive in deadline-driven

environments. Excellent team-building skills.

Skills Summary

Project Management Scheduling

Report Preparation Marketing & Sales

Written Correspondence DataTrac

General Office Skills Oracle

ACI Datatel

Adobe Vision

Microsoft Office(PowerPoint, Word,

Excel)

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

o Prepare complex reports for organizations, ensuring full compliance

with agency requirements and tight deadlines.

o Rapidly learn and master varied computer programs; recently completed

Microsoft Office Suite certificate course.

Customer Service/Marketing/Problem Solving

o Oversee front-office operations and provide impeccable customer

service:

Employment History

Atkins global (PBS&J), Henderson, NV

Program Assitant II, 2007 to Present

ROMe security

Dispatcher/Guard, 2011 to present

Sunset Station, Henderson, NV

P/T Hostess, 2005 to 2007

Wilmington Finance, Henderson, NV

Assistant Underwriter, 2004 to 2007

R. Scott Dugan Appraisal Company, Las Vegas, NV

Appraisal Documentation Preparer, 2003 to 2004

Treasure Island Hotel & Casino, Las Vegas, NV

P/T VIP Cashier, 2001 to 2004

(Military service) Nevada Army National Guard, Las Vegas, NV

Administrative Specialist, 1998 to 2004

KENNEDY MORTGAGE CORP. - Las Vegas, NV

Administrative Assistant to the President and Vice, 2001 to 2003

Education

Community College HS, Las Vegas, NV - Graduated 2000

ATTC, Vocational School, Las Vegas, NV - Graduated 2000

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