Customer Service Data Entry

Lodina S Martin

**** * ********* ***

Centennial Colorado 80121

*****@*******.***

720-***-****

Objective: Administrative /Accounting Clerk/ Medical Transcription &

Coding/ Customer Service Representative

Summary of Skills and Qualifications:

• 10 Key Machine Operator at 13,000 Strokes 15 years of Customer Service

• Experience in Opening and Closing Accounts 15 Years of Data Entry

• Operating Sorters Accounting

• Typing Microsoft Office Word

• Excel Internet Explorer

• Oracle Vista Home

• Processing Bank Wires Arabia

• Over Thirteen Years in Banking Project Vista

Education & Additional Training:

Arapahoe Community College Littleton CO

Candidate for Associates Degree in Health Information Technology

Green Vocational Tech School Xenia OH

• Accounting, Macintosh & Spreadsheets

• Typing, Accounting, Machine Transcription, Business English, Proofreading & Word Processing

Professional Experience:

2012 General Dynamics Littleton CO

Administration:

• Processed PR’s Site ACQ.

• Processed PR’s Site ACQ – Work Authorization

• Processed PR’s GD Supplied Materials

• Processed PR’s Vendor Supplied Materials

• Processed PR’s Construction

• Processed PR’s Construction Work Authorizations

• Processed True-Up’s

• Data Entry

2012 - Present King Sooper Littleton CO

Service Desk Clerk/Checking:

Lodina S Martin

6117 S Josephine Way

Centennial Colorado 80121

*****@*******.***

720-***-****

• Provide Customer Serive Checking

• Receives & Process Returns Issue Credit for Refunds

• Process Payments for Utility Payments Operate Cash Register

• Lotto, Key Making, Faxing Assist Customers

1999-2008 Jack Henry & Associate Centennial CO

Item Processing Clerk

• Brought in Federal Reserve In-Clearing files for Balancing

• Processed NSF’s and Stop Payments

• Processed 18 Banks a Day & Balanced

• Performed Power Encoding on the Sorters

• Generated Reject Cash Letter & End of night Cash Letters

• Performed Reject Reentry and balancing for each bank and Data Entry

• Researched for all the banks & Answered phones for Customer Service

• Performed Closing functions, running Reports for each bank at the end

• Generated Monthly & Daily Statements and folded

• Burned Monthly CD”S for Customer for their Monthly Statement

• Data Entry

1992-1999 Arapahoe Bank & Trust Englewood CO

Bookkeeper/Bank Teller

• Processed Daily Checks

• Processed Incoming & Outgoing Wires

• Customer Service

• Verifying Deposit & Credit Ratings

• Balanced Cash Drawer Daily

• Balanced Customers check books

• Posted Payments, made withdraws, Closed Accounts

• Processed NSF, Stop Payments

• Data Entry

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