Customer Service High School

Location:

Posted:

August 30, 2013

Stacy Woodrum

Deltona, FL ****3

Meticulous, professional individual with extensive experience in medical and customer service. Strong

team-working and multi-tasking skills, successfully completes projects within time & budget constraints.

Excellent interpersonal skills, which include excellent written, verbal and customer service skills.

Professional Experience:

Florida Orthopedic Check In 3/13-8/13

Responsibilities Included: Great and direct patients to which doctor to sign in with, Give them paper

work to fill out if need be, Getting copays and money owed, Signing patients up on budget agreements,

Preparing charts for the upcoming week, Making sure patients have referrals if need be, Setting follow up

appointments.

Omnicare Corp Medical Biller 2/2011 - 1/2013

Responsibilities Include: Collect, post and manage account payments. Submit billing claims and follow

up with insurance companies. Resolve billing complaints as well as set up budget plans for patients if

necessary. Responsible for following up with patients to collect payment. Run and view reports for

month end billing. File, answer phones, resolve customer issues and complaints.

Smokey Bones Server 4/2010 to 11/2010

Responsibilities Included: Greet and direct guests to assigned tables, clean tables and place drinks in

glasses, serving menu cards to customers and getting their orders. Announce current menu or daily

specials; checking to see plates and glasses are clean; promptly serve food while ensuring quality and

accuracy of orders; attend to guests throughout their dining experience; maintaining cleanliness of

restaurant; deliver bill requests; and perform other tasks as assigned including customer service and cash

handling.

Best Plumbing and Remodeling Receptionist 5/2008 – 2/2010

Responsibilities Included: Answering phones, dispatching, data Entry, setting appointments, responsible

for dispatching all the company's plumbers in a way that maximizes efficiency and ensures customer

satisfaction. Collect payments and other administrative duties as needed.

Education: Pine Ridge High School graduated May 23, 2004

Dental Careers or Central Florida March 23, 2009

Skills: Proficient in Excel, Power Point, Microsoft Word, QuickBooks and Oasis