Engineer Customer Service

Objective

An experienced mechanical engineer with over 5 years invaluable work

experience of successfully overseeing and completing projects from

conception to completion in the field of mechanical and biomedical design

engineering. Possess a good understanding of the essentials of safety and

quality plus strong customer service experience and achievement in

supporting all levels of management.

Willing to relocate with my own expenses whenever relocation assistance is

not available.

PROFESSIONAL SUMMARY

> 5 plus years of mechanical and medical devices design engineering

experience

> 5 years of practical experience in metal and plastic manufacturing

> Comprehensive understanding of engineering and design principles

> Knowledge of surgical terminology, 3D orthogonal mechanics, and

medical equipment

> In-depth knowledge of human anatomy especially musculoskeletal systems

> Experience working in a cross-functional environment

> All Microsoft office packages

> Able to work with minimum supervision

> Verification and validation of new products

> operational qualification and performance qualifications

> Knowledge of ANSI drafting, tolerance and dimensioning standards

> Full knowledge of ASME Y14.5 M drafting standards

> Extensive experience in laboratory experiments, data documentation and

interpretation

> Preparing test protocols required for verification and validation

testing

> Rapid prototyping with 3D printing

> Experience in welding, casting, Heat treatment, Plastic injection

molding, Machining, etc.

> Detail-oriented with good time management problem solving, and

communication skills

> Strong organizational, analytical, detailed planning and project

management skills

CAREER BACKGROUND

NEOMEDZ, Bern Switzerland

Mechanical Design Engineer

October 2011 - March 2013

> Design and testing of medical devices mainly navigation tools for

robot assisted surgery

> Perform procedure design, tool setting, and validation of clinical

safety of the product

> Considering issues such as cost, safety and time constraints

> Responsible for reviewing designs, testing applications and

verification of the features

> Responsible for generating reports, protocols and testing strategies

> Coordinating the activities required to fabricate test parts and

fixtures when required

> Provide technical support, expertise and information to clients

> Provide engineering support for the workshop overhaul activities to

ensure designs are correctly fabricated to the desired accuracy and

precision

University of Bern, Switzerland Artorg Center

Research Assistant

March 2012 - August 2012

> Fluid dynamic analysis and simulation of flow components for bio-

fluid dynamic applications

> Laboratory experiment on new designs for performance evaluation

> Project includes simulation of newly innovated design and mechanism of

a hemodialysis port and catheter for fluid dynamic effects on the flow

of blood, combined with experiment and comparative analysis using CAD

tools.

University of Bern Switzerland, (Institute for Surgical Technology and

Biomechanics)

Internship

July 2011 - September 2011

> Design and development of robot support attachment for robot assisted

cochlear implant

> Mechanism design for robot support attachment

> Detailed stress and vibration analysis using CAD tools

> Material selection and heat treatment type selection

> Rapid prototyping with 3D printer for real time appearance and testing

Jimma Model Manufacturing Enterprise, Jimma, Ethiopia

Mechanical Design Engineer

July 2007 - September 2010

> Researching and developing ideas for new products and production

systems

> Detailed designs and specifications using computer-aided design CAD

and FEM tools

> Control and maintain design standards of products

> Develop and maintain project plans using MS Project for allocated

tasks

> Improving design, performance and efficiency of existing products

> Writing professional progress reports for project managers and clients

> Compile test qualification schedules and reports when required

> Considering issues such as cost, safety and time constraints

> Communicating with customers and suppliers to resolve design issues

> Provide technical support, expertise and information to clients

Manufacturing Technician

November 2002- June 2007

> Conducted laboratory courses include: material testing lab

> Manufacturing courses include: electric arc welding, MIG welding, oxy-

acetylene gas welding, sheet metal development and soldering, sand

casting, heat treatment

> Machine shop courses include: Lathe machine, milling machine, surface

grinding, tool grinding, pantograph, CNC lathe and CNC milling, etc.

KEY SKILLS AND COMPETENCIES

> Extreme attention to detail

> Deep knowledge of metal and plastic manufacturing methods

> Knowledge of project feasibility study

> Ability to effectively prioritize in terms of importance and urgency

> Excellent skills in AutoCAD, Abaqus, Comsol multiphysics, Pro/E

Solidworks, C++

> Good working knowledge of material properties

> Proficiency in CAE including CAD/CAM, CFD FEA, DOE, FMEA

> Skills in material testing, machining, welding, sand casting, and heat

treatment, sheet metal

EDUCATION

Master of Science in Biomedical Engineering at the University of Bern,

Switzerland

Bachelor of Science in Mechanical Engineering at the Jimma University,

Jimma, Ethiopia

Advanced diploma in Metal Technology at Menschen fur Menschen Agro-

Technical Training College, Harar, Ethiopia

Certificate in X-ray techniques at Menelik II health science college,

Addis Ababa, Ethiopia

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