PROFILE
o Professional global leader, specializing in strategy, business
proposition assessment and reengineering, and client management.
o Manage high-impact global projects and programs. Bring vision,
innovation, and solutions-oriented executive leadership.
o Develop and set long-term strategic direction, teach the strategy to my
team, and guide/advise my team through execution/implementation of
strategic initiatives and action plans with key stakeholders.
o Create operational plans that incorporate the goals and objectives of the
strategic direction while maintaining compliance with governance policies
and managing risks.
o Skilled in utilizing structured methodologies and employing leadership
and management principles.
o At ease in highly-visible roles. Strong executive presence in business
exchanges and a proven capability of fostering constructive and critical
working relationships with diverse stakeholders.
o Expert at building resilient networks, both in-house and virtual teams,
achieving buy-in and motivating front-line staff for maximum
organizational effectiveness.
CORE BUSINESS SKILLS: Global Strategy and Coordination
Project Management Finance Transformation
Operational Management Business Development Program Development
Influencing/Managing Change
Budget/Cost Control Management Reporting
Process Control Design Governance/Risk Policies
SELECTED RELEVANT PROFESSIONAL EXPERIENCE
KPMG, Toronto, ON
2009 - 2012
Global Strategy Consultant: A highly-visible international strategy role
with the primary focus of providing strategic and business development
advice to partners in 150 countries on how to leverage regional
capabilities, opportunities, and client relationships to target revenue
growth on a global basis. This role included advising and recommendations
to executive Steering Committees and senior management. Heavily weighted on
building effective relationships with executives.
. Built and managed 10 strong global networks (Insurance, Bermuda
Reinsurance, Alternative Investment - Real Estate, Hedge and Private
Equity, Infrastructure, Regulatory, Indirect Tax, Transfer Pricing,
Mergers and Acquisitions, Latin America/ Iberoamerica) of 200+ KPMG
partners worldwide, leveraging national and regional capabilities,
opportunities, and client relationships in order to grow global revenues
. Brought a big-picture mindset to the150 KPMG firms and drove global
coordination and communication, answering the questions of: How to build
global presence in the world's major markets? & How to turn global
presence into global competitive advantage?
. Part of elite Globalization team secluded over 10 days in New York City
to review 5 year (2010-2015) Global Growth Strategy ($4.15 billion).
Evaluated key elements of transformational agenda to focus on high-growth
opportunities that supercharge the network and support firms' strategy
review. Recognized and assessed overlaps, constraints, risks, and
assumptions in the documented global strategies of 6 service lines and 4
industries. Responsible for financial model & calculations
. Owned, led and conducted strategic reviews and initiatives across the
globe, including: on-site visits, business plan review and evaluation of
region development (for example, reviewed India and Brazil offices in
2011)
. Maintained an extensive awareness of all relevant global business and
sector/geographical initiatives, both internal and external, their
implications, inter-dependencies and imperatives. Advised Global Steering
committee on relevant issues and opportunities
. Identified cross-border opportunities and country propositions that can
be leveraged in other regions; Managed the development of global
propositions supported by the Global Steering Committee; Maintained &
improved integration between national practices
. Responsible for development of a Global brand and ensuring the effective
and efficient running of the Global Business
. Global Account Management - Challenged KPMG partners on their client
account plans and assumptions; captured action points on opportunities
and ensured follow-through on those opportunities by partners; developed
and refined client messaging and strategy for targeting new business
under best practices; interpreted data and deployed benchmarking
approaches; gathered and disseminated big issues. Facilitator for getting
key issues in front of the client
. Produced 6 Thought Leadership publications (for example, Frontiers in Tax
magazine)
. Responsible for running of client events and conferences around the
world, including: creation of content, approach to client meetings,
preparation of partners, liaise with Marketing to create marketing
materials, internal and external communications and website
ACCENTURE, Toronto, ON
2007 - 2009
Senior Business Consultant: 100% travel position with all work performed at
client site. Provided knowledge and experience to enable client Finance
departments to respond to changing needs and expectations of the business
and to improve efficiency and effectiveness of finance operations whilst
addressing the ever-increasing challenges of new regulatory requirements.
For every company, within any industry, evaluated end-to-end processes,
people, and systems within the finance area. Compared findings to
competitors and best practices. Performed gap analysis and recommended
strategy and implementation plan to grow revenues, cut costs, and make
company more efficient. Performed business proposition assessment and
reengineering.
Full awareness of best practice innovations and stayed abreast of trends
and latest regulatory requirements. Led and managed a team of international
consultants to deliver high quality, commercially sound advice and
recommendations to Board level.
ACCENTURE - Selected Projects
Apache Canada Project Size:
$450,000
. Positioned as the Finance Transformation Operations expert in determining
opportunities for cost reduction
. Determined 17 short-term and 78 long-term value creating opportunities
($600,000 - $800,000 est. annual benefits)
. Developed strong relationship with client, resulting in sale of 2 phases
of follow-on work
Best Buy - Enterprise Tax Compliance Program Project
Size: $1million
. Key contributor to achieving a single enterprise instance of Vertex 0-
Series for sales tax assessment, realizing savings in business and IT
support costs. Also ensured that customers are charged the correct sales
tax on their purchases, reducing corporate risk and enhancing the overall
customer experience.
American International Group (AIG) - Project FiRE Compliance Team Lead
Project Size: $900 million
. Designed initial Compliance and Risk Management Controls Strategy and
Approach to global regulations in order to improve AIG's internal
controls over financial reporting and consolidation processes, resulting
in successful completion of global design phase.
. Directed Compliance scope discussions with Global Design Leads and Senior
Management, within an SAP Financials environment
. Trained sub-teams on Compliance requirements analysis
MANULIFE FINANCIAL, Toronto, ON
2004 - 2007
Business Consultant, MFC Global Investment Management, 2005 - 2007
Senior Business Analyst, MFC Global Investment Management, 2004 - 2005
. Utilized my risk expertise to develop the Sarbanes-Oxley Section 404
action plan and associated business process redesign
initiatives - affecting $104.5 billion in assets and 150 staff members
. Managed Sarbanes-Oxley implementation and remediated process deficiencies
to strengthen corporate controls and procedures, which resulted in
Manulife achieving "Sarbanes-Oxley Certification" - top corporate
priority for 2006
. Led investigation of cash issues and balanced transactions between 5
different IT systems to save $10 million of conversion write-off
. Constructed a framework for automating approximately $4 billion/month in
manual transfers, resulting in a cost reduction of 1.5 FTEs
. Appointed as committee chair in design and implementation of a strategic
framework for managing new business initiatives
. Streamlined processes and procedures during Manulife Financial's Canadian
custody conversion by motivating front-line staff and achieving buy-in
from Manulife and CIBC Mellon integration stakeholders - custody mandate
totaled $60 billion in assets
. Successfully managed 5 direct reports on critical projects with
information constraints and high pressure for positive resolution
. Effectively coordinated the interface between senior management on a
cross-border basis, internal/external audit groups, and staff
EDUCATION AND PROFESSIONAL DEVELOPMENT
Masters of Business Administration - School of Business and Economics,
Wilfrid Laurier University, Canada 2006
. GMAT Total Score 710 (95th percentile)
Canadian Investment Products and Financial Markets: Canadian Securities
Course Certificate - Canadian Securities Institute 2001
Honors Bachelor of Commerce - Queen's University, Canada
1999
SUPPLEMENTARY SKILLS:
Languages - Fluent in French with professional experience in a bilingual
position. Expert Spanish.
. Computer Skills - Advanced skills in MS (Word, Excel, Outlook,
PowerPoint, Project, and Visio), Lotus Notes, and Adobe.
SAMPLING OF COMMUNITY LEADERSHIP AND PERSONAL ACHIEVEMENTS
Runner: 2009 New York Marathon, 2006 Boston Marathon
2009
. Through dedication & perseverance achieved personal goal of completing
the 2009 NYC Marathon and 2006 Boston Marathon
Faculty: Accenture, Toronto - Management Consulting Fundamentals Course
2008
. Taught course designed to build the foundational skills of management
consulting and prepare consultants for client work
Advisor: Accenture/ Richard Ivey School of Business, Toronto - Ivey
Connects
2008
. Mentored a Richard Ivey student team providing pro bono consulting
services to not-for-profit organizations
Project Manager: St. Michael's Hospital, Toronto - Balanced Scorecard
Initiative 2006
. Led an in-depth analysis of the organization's balanced scorecard
initiative against existing and future strategic objectives
. Determined strategic gaps, suggested improvement recommendations and
developed a comprehensive implementation plan