Manager Administrative Assistant

Susan L. Raudenbush

**** ****** *******, *****, **. 34761

Tel: 407-***-**** E-mail: *******@*****.***

Summary

Results-oriented professional employing experience in health and wellness

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Experience in client record keeping, billing, and insurance

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Provide administrative and customer support

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Cater to clients using massage/physical therapy to promote wellness

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Strong analytical, conceptual and communication skills

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Ability to manage multiple projects, prioritize, adhere to budgets, and meet deadlines

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Experience

Divas Salon and Spa (5/11-Present) Orlando, FL

Administrative Assistant

Perform administrative duties in an office setting on client records and other health

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related issues in a therapeutic environment

• Acts as a secondary day to-day contact to handle routine client requests including

professional services, home delivery issues, and general inquiries

• Provide administrative support to the account manager including organization of staff

meetings, scheduling requests, and client consultations

• Cater to clients with specific health aliments using physical therapy to promote health

and wellness on a regular basis

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

• Ability to learn new equipment and required processes in a fast paced environment

Magic Nails (5/10-5/11) Orlando, FL

Front Desk Assistant

Performed administrative duties on client records and other related experiences in a

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therapeutic environment

• Acted as a secondary day to-day contact to handle routine client requests, professional

services, and general inquiries

• Catered to clients with specific health aliments using physical therapy to promote health

and wellness on a regular basis

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

Acqua Day Spa (5/06-5/10) Orlando, FL

Administrative Assistant

Acted as a secondary day to-day contact to handle routine client requests including home

•

delivery issues and general inquiries.

• Provided administrative support to the manager to include scheduling client appointment

requests and consultation

• Catered to clients using physical therapy to promote health and wellness on a regular

basis

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

Eleuthera Spa and Salon (11/06-2/08) Davenport, FL

Office Manager

Performed administrative duties as office manager in a therapeutic environment

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Acted as a primary day to-day contact to handle routine client requests on products,

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professional services, and general inquiries

• Catered to clients using physical therapy to promote health and wellness

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

Star Island Resort and Day Spa (12/03-10/06) Kissimmee, FL

Licensed Massage Therapist

Acted as a primary day to-day therapist to handle routine client requests on specific

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health aliments, professional services, and general inquiries

• Catered to clients using physical therapy to promote health and wellness.

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

• Acted as a primary day to-day therapist to handle routine client requests on specific

health aliments, professional services, and general inquiries

Premier Advanced Imaging Network (1998-2003) Orlando, FL

Patient Account Representative

Performed administrative duties in an office setting for information on client records and

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other health related issues in a diagnostic environment.

• Acted as a daily contact to handle routine diagnostic services, reading of x-ray films, and

general inquiries.

• Experience with insurance verification, patient co-payments, and deductibles.

• Experience with a multiline phone systems and other office related software.

• Ability to work professionally, effectively, and efficiently in a team environment with

customers, management and co-workers

Education

Valencia Community College Orlando, FL

Radiology

Florida College of Natural Health Orlando, FL

Therapeutic Massage

Career Training Institute Orlando, FL

Medical Assistant

Florida State University Tallahassee, FL

Criminology

Software Proficiencies / Professional Skills

Ability to understand and become knowledgeable with policies and procedures on

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HIPAA, and OSHA regulations, to complete work in compliance of these and other standards

• Ability to read and comprehend healthcare terminology

• Ability to effectively use Windows base computer software and technology

• Ability to understand and become knowledgeable on release of information standards

• Participated with in-service educational programs

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