Customer Service Sales Representative
Resume:
OBJECTIVE
Secure a position that will enable me to use my strong communication,
organizational skills and customer service background and my ability to work well
with people and as team-player in a people-oriented organization where I can
maximize my customer-service experience in a challenging environment to
achieve the corporate goals.
WORK EXPERIENCE
Bank Teller
November 2012 - present
US Bank Las Vegas, Nevada
Banking
teller 1
teller and customer service representative
money handling, Customer Communications, Cash Management, customer
service/sales,
Retail Sales Associate
October 2011 - January 2012
adidas outlet Las Vegas, Nevada
Retail
over night stock and retail associate
processing apperal and shoes, restocking and replenishing items in store
convention staff
May 2010 - October 2011
priority staffing solutions temporary agency Las Vegas, Nevada
Other/Not Classified
convention and event staff
scanning in guest and clients for local conventions, one one contact with guest
and direction guidance
Sales Representative-Telecommunications
December 2009 - April 2010
Wyndham Vacation Resorts, Inc. Las Vegas, Nevada
Other/Not Classified
sales representative
time share company that offers vacation packages to owners and refferals.
Professional Customer Services Rep / Co-Supervisor for email support team
March 2008 - May 2009
Sitel Operating Corporation Las Vegas, Nevada
Computer/IT Services
CSR and technical support rep
Answer phones to respond to orders, general customer inquires, invoice
questions, and customer complaints. Project a professional company image
through phone interaction.Supervisor for email technical support team. Helped
agents with helping consumers with technical issues through email support.
Helped agents one on one support
Spa Attendant
April 2007 - January 2008
Harrah's Hotel and Casino Las Vegas, Nevada
Hotels and Lodging
Spa attendant for gym,spa and pool area
Primary responsibility is to maintain cleanliness of these areas. To assist guests
and promote the Spa at Harrah's, to maintain linen and terry levels,and to restock
amenities. This position will fulfill guests' requests for service courteously and
efficiently
Cashier and Customer Service Counter
August 2005 - March 2006
Kmart Las Vegas, Nevada
Retail
Cashier and assisted customers at the custmer service desk.
Final encounter with customers. While utilizing money handeling skills and
customer service.
EDUCATION
Some College Coursework Completed, Law Enforcement Administration/ criminal
justice,
January 2010
Community College Of Southern Nevada Las Vegas, Nevada
Certification, Medical Administravive Assistant Front office,
June 2007 - December 2007
Academy of Healing Arts Las Vegas, Nevada
Trained for medical assistant in the front office and reception area.
Where I am the very first medical office staff members the patient sees when
they arrive for their appointment. Also trained for back office assistant.
High School or equivalent, General Studies,
August 2002 - June 2006
Canyon Springs High School Las Vegas, Nevada
General studies to obtain high school diploma.
CERTIFICATION
C.P.R
August 2007
Acadmey of Healing Arts
Able to perform cardiopulmonary resuscitation on an individual in respiratory
distress.
SKILLS
Communication Skills Expert
Technical Support Expert
Intermediat
Leadership
e
Intermediat
Supervision
e
Computer Programs Microsoft Intermediat
Excel e
money handling Expert
Customer Support Expert
Customer Service Expert
Microsoft Office Excel Expert
Intermediat
Microsoft Outlook
e
Intermediat
Microsoft Outlook
e
computer typing Expert
INTERESTS
Reading, writing, activities with family, going to social events
REFERENCES
yvonne chambers
friend, Wynn Las Vegas, LLC
Professional
markitta cofield
Friend, encore resorts
Professional
durean smith
mentour/ professional, atac security
Personal
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