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Customer Service Sales Representative

Location:
United States
Posted:
April 18, 2013

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Resume:

OBJECTIVE

Secure a position that will enable me to use my strong communication,

organizational skills and customer service background and my ability to work well

with people and as team-player in a people-oriented organization where I can

maximize my customer-service experience in a challenging environment to

achieve the corporate goals.

WORK EXPERIENCE

Bank Teller

November 2012 - present

US Bank Las Vegas, Nevada

Banking

teller 1

teller and customer service representative

money handling, Customer Communications, Cash Management, customer

service/sales,

Retail Sales Associate

October 2011 - January 2012

adidas outlet Las Vegas, Nevada

Retail

over night stock and retail associate

processing apperal and shoes, restocking and replenishing items in store

convention staff

May 2010 - October 2011

priority staffing solutions temporary agency Las Vegas, Nevada

Other/Not Classified

convention and event staff

scanning in guest and clients for local conventions, one one contact with guest

and direction guidance

Sales Representative-Telecommunications

December 2009 - April 2010

Wyndham Vacation Resorts, Inc. Las Vegas, Nevada

Other/Not Classified

sales representative

time share company that offers vacation packages to owners and refferals.

Professional Customer Services Rep / Co-Supervisor for email support team

March 2008 - May 2009

Sitel Operating Corporation Las Vegas, Nevada

Computer/IT Services

CSR and technical support rep

Answer phones to respond to orders, general customer inquires, invoice

questions, and customer complaints. Project a professional company image

through phone interaction.Supervisor for email technical support team. Helped

agents with helping consumers with technical issues through email support.

Helped agents one on one support

Spa Attendant

April 2007 - January 2008

Harrah's Hotel and Casino Las Vegas, Nevada

Hotels and Lodging

Spa attendant for gym,spa and pool area

Primary responsibility is to maintain cleanliness of these areas. To assist guests

and promote the Spa at Harrah's, to maintain linen and terry levels,and to restock

amenities. This position will fulfill guests' requests for service courteously and

efficiently

Cashier and Customer Service Counter

August 2005 - March 2006

Kmart Las Vegas, Nevada

Retail

Cashier and assisted customers at the custmer service desk.

Final encounter with customers. While utilizing money handeling skills and

customer service.

EDUCATION

Some College Coursework Completed, Law Enforcement Administration/ criminal

justice,

January 2010

Community College Of Southern Nevada Las Vegas, Nevada

Certification, Medical Administravive Assistant Front office,

June 2007 - December 2007

Academy of Healing Arts Las Vegas, Nevada

Trained for medical assistant in the front office and reception area.

Where I am the very first medical office staff members the patient sees when

they arrive for their appointment. Also trained for back office assistant.

High School or equivalent, General Studies,

August 2002 - June 2006

Canyon Springs High School Las Vegas, Nevada

General studies to obtain high school diploma.

CERTIFICATION

C.P.R

August 2007

Acadmey of Healing Arts

Able to perform cardiopulmonary resuscitation on an individual in respiratory

distress.

SKILLS

Communication Skills Expert

Technical Support Expert

Intermediat

Leadership

e

Intermediat

Supervision

e

Computer Programs Microsoft Intermediat

Excel e

money handling Expert

Customer Support Expert

Customer Service Expert

Microsoft Office Excel Expert

Intermediat

Microsoft Outlook

e

Intermediat

Microsoft Outlook

e

computer typing Expert

INTERESTS

Reading, writing, activities with family, going to social events

REFERENCES

yvonne chambers

friend, Wynn Las Vegas, LLC

702-***-****

Professional

markitta cofield

Friend, encore resorts

702-***-****

Professional

durean smith

mentour/ professional, atac security

702-***-****

Personal



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