Customer Service Real Estate

JULIE B. KUNST

Orlando, Florida ***** 585-***-****

**********@*****.***

SUMMARY

Experienced mortgage closer with many years of real estate experience and

organizational skills. An understanding

individual who focuses on teamwork to get results and provide excellent

customer service. The following are some additional attributes that I have

that would make me an asset to a future employer.

Problem-solving skills

Adapt to change

Dependable and Dedicated

Enthusiastic and Hardworking

Good Attitude

Responsible

Accurate

PROFESSIONAL EXPERIENCE

WELLS FARGO BANK NA, Lake Mary, Florida

2012 - Present

Loan Document Specialist 3

Prepare closing documents for closing on LIS system

Prepare HUD-1 Settlement Statement

Send closing package to settlement agent through Elynx

After funding documents come back from closing make sure documents signed

and notarized correctly

Fund loan

GALLO & IACOVANGELO LLP, Rochester, New York

Real Estate Paralegal

2009 -

2012

Conduct purchase and refiance closings in office

Make sure documents are signed correctly

Notarize all documents and get file ready to be sent to lender

Disburse files once on record

Send out payoffs

Attend sale closings outside the office and in various counties

Make sure closing statement balances

ESL FEDERAL CREDIT UNION

Mortgage Closer

2009

. Worked in the Mortgage Closing Department

. Conduct Closings (refi's and purchases)

. Prepare Closing documents using EasyLender Software

. Review Final Title Policies

UNDERBERG & KESSLER ATTORNEYS Rochester, New York 1999 -

2008

Real Estate Paralegal

. Work in Real Estate Department as a Real Estate Paralegal

Schedule Closings with Bank and Attorneys & prepare closing

figures

Type closing documents and conduct actual closings; purchases

and refinances

Notary, shorthand experience

Post closing work (track down discharges), look up recording information on

Monroe County clerk web site, review title insurance to

obtain final title, open files

Using Word, prepare Auth and Disp statements using Excel, and

prepare HUD-1 statement on

Respa software, package closed files and send documents back

to lender by overnight service,

cut checks using Provantage check writing system, obtain tax

information, order payoff statements

KAUFMANN'S DEPARTMENT STORE N/K/A MACYS Rochester, New York 2000 -

2012

Customer Service/Sales Associate

. Work in customer service - part time

Take credit card payments, work Ticketmaster, gift wrap,

answer phones and have been

responsible for balancing the money for the store in cash

office using Glory System and

getting money packaged and ready for deposit to the bank.

Making sure safe is balanced

and all cash drawers in cash office are balanced. Also work

in other departments in the store

to fill in when needed.

CREARY & CREARY ATTORNEYS Rochester, New York

1997 - 1998

Receptionist

. Hired as receptionist, worked switchboard, opened files, typed

letters on word and word perfect.

. Reviewed title reports in order to obtain final title policy.

. Ordered payoff statements and followed through to obtain

discharges.

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