Customer Service Manager

Jennifer Leigh Spulick

C: 717-***-**** **** North Front Street, Apt 915

Email: ********@*****.*** Harrisburg, PA 17110

Objective

To obtain a respectable position in an office environment where my unique combination of

computer, organizational, and communication skills will have valuable application.

Skills

Exemplary customer service.

Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Publisher.

Excellent analytical and problem solving skills

Capable of working independently and as a team member.

Ability to effectively manage multiple projects at the same time.

Employment History

Toys With Wheels, Inc. Carlisle, PA

Manager, 2002-December2011

Customer Service

Pennsylvania State Licensed Dealer

Aided in the preparation of dealership and state paperwork and performed all general

office duties

Maintained inventory and proper display of vehicles on lot

Managed eBay store (listing, billing, and shipping)

PharMerica Corp. Harrisburg, PA

Certified Pharmacy Technician, December 2011-Present

Communicates with all customers in a pleasant and professional manner

Assists the Pharmacist in filling prescription items

Takes inventory, places orders, and removes out-of-date items from the inventory

Manages reports, fields phone calls and maintains inventory for the Pyxsis and Omnicell

machines

Processes returned medications from the facility for credit or destruction

Kutztown University – College of Liberal Arts and Sciences

Education

Bachelor of Science in Biology – 2008

Kutztown, Pennsylvania

Poster Presentation, CPUB 2007. Comparison of Soybean Plant Growth

After Germination from the Effects of Rhizobium Culture in Sterile and

Fertilized Soil.

Interests

Science, nature, gardening, reading, hiking, camping, and crafting.

References Available upon request.

Contact this candidate