Customer Service Representative
Resume:
Brian G. Creswell
Phoenix, AZ 85040
********.******@*****.***
Objective
Seeking and would like to obtain a position within a growing company that allows for the opportunity of advancement.
Employment History
Employer: On Call Staffing
Title: General Laborer - Floater (Engineer, Assembler, Technician, Plumber, Electrical Apprentice)
Location: Phoenix, AZ
Duration: 01-2013 - Present
Job Duties: Dug trenches for piping of homes and for the installment of commercial electrical wires; usage of a jack hammer for removing concrete; moved and constructed office spaces; used a pallet jack to move crates from one area to another; constructed moving crated; utilized machines for print and produce subscription magazines
Employer: Manpower Inc.
Title: Hydraulic Technician
Location: Phoenix - Gila Bend, AZ
Duration: 10-2012 - Present
Job Duties: Construction and installation of solar panels, use heavy equipment (Forklift, scissor lift, tractor trailer), use hydraulic pump to turn solar panels for maintenance, inspection of solar panel configuration
Employer: Five Star Tattoo Parlor
Title: Tattoo Artist
Location: Phoenix, AZ
Duration: 10-2004 - 10-2012
Job Duties: Drawing and creating a vast array of drawings and patterns. Other tasks include performing piercing jobs and gauging on individuals.
Employer: Stealth Solar
Title: Customer Service Representative
Location: Phoenix, AZ
Duration: 02-2010 - 05-2012
Job Duties: Worked as an experienced phone representative; I contacted Arizona homeowners from an outbound automated dialer. Scheduled appointments with potential clients within the marketing department.
Employer: Cricket Retail Store
Title: Customer Service Representative
Location: Phoenix, AZ
Duration: 11-2007 - 01-2010
Job Duties: Assisted customers with billing questions and questions regarding various phone plans. Provided technical support, maintained the department, and provided activation services for new customers, utilized sales experience in order to sale products for the company.
Employer: Sound Kingdom / KSE Studios
Title: Music Creator and Producer
Location: Phoenix, AZ
Duration: 06-1999 - Present
Job Duties: Configuring, mixing, writing, editing, recording, printing, and mastering music.
Education
Major: General Education
School: Rio Salado College
Location: Phoenix, AZ
Degree: Diploma
Completion Date: 05/2005
Major: Business Management
School: Rio Salado College
Location: Phoenix, AZ
Degree: Associates in Arts
Completion Date: 08-2012 to Present
Other Relevant Experience / Certifications
Certified: Sitting and standing fork lifts, including boom fork lifts, scissor lifts, basket lifts, back hoe tractors, and hydraulic pumps. OSHA certification.
Experience: Supervisory/Manager experience. Music production software and music set-up/assist, customer/guest relations, engineering and functioning, use of carpet machine and extractor, landscaping, general labor, HVAC, forklift, and constructions/assembly production. Warehouse operations, Operating both heavy and light machinery, Manufacturing and assembly, Cherry picking.
References Available Upon Request
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