Administrative Assistant Service Representative

Location:

Posted:

August 27, 2013

Katrina Jones

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EXPERIENCE

PSE CLERK USPS JULY 2011-APRIL 2013

Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual

distribution scheme, on a rotation basis, performs all the following duties: loads mail onto automated

equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to

ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run

or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when

required. Prepares work area, ensuring all necessary support equipment and materials, including labels, trays

and other containers are in place. Removes sorted mail from bins or separations and places into appropriate

trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch

schedules, or at the instruction of supervisors or expediters; may rifle or verify mail to ensure sortation

accuracy as needed.

GUEST SERVICE AGENT HAMPTON INN NOVEMBER 2010-APRIL 2011

Address the needs of hotel guests, make guest reservations, and register guests, process credit card and cash

payments, balance cash drawer at the end of shift.

NIGHT AUDITOR RESIDENCE INN AUGUST 2010-NOVEMBER 2010

Process daily audit and financial reports, maintain guest records, register guest, address and resolve any guest

issues, cash handling and process credit card payments, data entry.

INSPECTOR AMERISTAR JUNE 2009-JANUARY 2010

Ensure cleanliness and proper placement of guest rooms and hallways, assist guests, and supervise

housekeeping staff.

ROOMS ADMINISTRATIVE ASSISTANT MARRIOTT MARCH 2005-MAY 2009

Provide administrative support to the Rooms department managers, maintain confidential files, keep an

updated calendar of front office and housekeeping Managers' appointments/meetings and be sure all

deadlines are met, track attendance, perform payroll functions and report to the appropriate Managers,

maintain and pay invoices, prepare period end financial reports, maintain checkbook, track, distribute and

maintain files as necessary to functions of the department, set up department meetings, take meeting minutes

and distribute in a timely manner, schedule interviews for new applicants, ensure all forms related to the

department are kept up to date and copies are available for use, take inventory and place new orders weekly

and as needed for 1,000 room hotel.

TAPE LIBRARY OPERATOR OAO TECHNOLOGY SOLUTIONS MAY 2003-OCTOBER 2004

Managed tapes in a library setting performed data backups for outside companies, prepared tapes for daily

shipments, processed incoming shipments, filed tapes by serial number.

GUEST SERVICE REPRESENTATIVE BEST INN OCTOBER 2000-OCTOBER 2002

Addressed needs of hotel guests, setup group and individual reservations, answered multi line phone, and

operated fax and copy machines.