Customer Service Sales

Keoka Lumpkin Cell: 504-***-****

**** ***** ****** ****: 504-***-****

New Orleans, La 70115

E-mail: ************@***.***

Objective

Dedicated and detailed oriented individual seeking employment with a company that has a strong

focus on varies position.

Technical Proficiencies

Microsoft Word Microsoft Excel Microsoft Outlook

Microsoft Explorer AT&T Software

Experience

Toddler III Teacher, Booker Academy, 3311 Dryades St, New Orleans, 701**-****-****

• Teaching Language development and literacy skills.

• Teaching social and emotional development and providing activities that encourage

curiosity, exploration gear toward learning.

Caregiver, Renaissance 1, 4944 Bullard Ave. Ste. B, New Orleans, La. 2011-2012

• Assisting Consumer with housekeeping, grocery shopping and doctors appointment

• Assisting with any disadvantage they made have in completing any task

IN Canvass Support Clerk, AT&T Advertising Solutions, Metairie, La. 2007 – 2010

• Utilize AT&T Software programs such as CSS, ACRM, RTMS, Spartan and WebQuery to

audit the daily account activity of sales transactions.

• Identify, purify and process of New Connects, Disconnects, and other service order

related transactions.

• Reconciliation of existing revenue by directory at the 80% of canvass as well as final

reconciliations after campaign closes.

• Receive customer service calls, prepare and process information for sales.

• Market Split Processing, Assign revenue to reps for Directories, keying memo, updated

contract requested.

• Accurately and timely complete the postal and notification processes for timely handling

of postal market.

• Mailroom relief.

• Switchboard relief

Mail Clerk, Ochsner Hospital, 1514 Jefferson Hwy, New Orleans, La. 2005 - 2007

• Delivery of Mail to Doctors and Staff in Hospital, responsible for sorting and metering

mail. Customer Service and assisting in Copy Centre

Lead Teacher, My House Inc. After School Program New Orleans La. 2001-2005

• Assist children with homework and cleaning

• Planned Lesson plans and Field trips

East Jefferson Hospital, Metairie La. 1998-2001

Environmental Services

• Housekeeping and answering the phone

• Maintenance of patients

Education

• Grambling State University, Grambling, La. 1990 - 1991

• Southern University at New Orleans, 6400 Press Drive, New Orleans, La.

References

Available Upon Request

Contact this candidate