Customer Service High School

Julio L. Meza

*** ******** **. *** ****

Brooklyn, NY 11237

Cell: 347-***-****

Email: *****.******@*****.***

Summary of Qualifications

Extensive knowledge of all aspects of Security Guards Customer Services,

Work well in a high pressure environment

skilled at being organized and efficient with complex projects, defining project priorities and delegating tasks as

needed

Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success

Strengths include planning, problem solving and communication both oral and written in English/Spanish

Exercise initiative, achievement and independent judgment. Demonstrated accuracy, attention to detail and

ability to work well in team environment.

Experience

3/2008 – 1/2012

Global Security Associates, 825 East Gate Blvd. Garden City, NY

S ecurity Agent

Maintained all aircraft perimeters secured, checked all I.D. badges and any personal entering the area.

Monitored all loading and off load of cargo and baggage off aircraft and reported all activities.

Conducted random security searches of aircraft, all baggage compartments, galleys and baggage rooms.

Used my customer service skills to direct passengers to their gates or flights. Directed them to all taxi ways, bus

stops and air train shuttles.

6/2004 – 8/2007

Liz Claiborne Inc., 2 Claiborne Avenue North Bergen, NJ

Receptionist

Answered multiple phone lines, scheduled conference rooms for meetings and events.

Greeted clients, employees, visitors, announced all visitors and clients, issued visitor I.D. passes

Assisted in company sample sales and monitored CCTV security cameras.

Data entry, worked with Microsoft Word, Excel and Windows, clerical work.

9/1999 – 6/2004

OCS Security, 99 Madison Avenue New York, NY

Security Officer

Maintained retail stores safe and secured, checked all deliveries and shipments.

Conducted routine patrols of buildings facilities, checked all entry doors and fire stairwells.

Monitored CCTV security cameras and answered phones.

Clerical work, documented and filed all reports, worked with Microsoft Word, Excel and Windows.

E ducation

1996 – 1999 La Guardia Community Collage CUNY Long Island City, NY

Majored in Liberal Arts and Science

1990 – 1994 Franklin K. Lane High School Jamaica, NY

High School Diploma

References

References are available on request.

Contact this candidate