Customer Service Sales

Kristy Maravilla

*** ******** ***** ***** **** Beach, IL 60073 847-***-****

******@*****.***

Objectives

To obtain the position as a receptionist that will enable me to contribute my professional experience in an

established organization.

Core Competencies:

Possess warm outgoing personality with excellent telephone etiquettes

Knowledge of handling general administrative and clerical tasks

Skilled in computer applications like MS Word, PowerPoint, and the Internet

Skilled in medical computer application like E Clinical Works and Sage

Excellent monitoring and organizational skills

Skilled in handling multiple tasks and work under pressure

Paging doctors and relaying messages

Assisting M.A. with paper work

Entering referral in computer for upcoming visits

Experience

Avenue-Gurnee, IL

Sales Associate: May 2013-Current

Customer service

Distributing freight on selling floor

Use register for purchases

Use computer for new credit cards verification.

Maintain selling floor

Verifying markdowns and sales

Mundelein Pediatrics – Grayslake, IL

Receptionist: November 2012 - Current

Checking in and out patients

Answering phones and making appointments.

Electronic fax and making telephone encounters.

Scan medical records into computer.

Verifying insurance eligibility on Ecare and Medi system.

Using E Clinical Works and Sage computer programs.

The Children’s Place Outlet- Gurnee IL

Store Lead: July 2012- November 2012

Opening and closing procedures.

Data entry, payroll, and deposits.

Engage customers, maintains store standards and supports teamwork.

Fallow floor planes and merchandising.

Training associates and monitors their performance.

Certifications

College of Lake County

Phlebotomist Technician Certificate, May 2011 (Pending ASCP Certification)

CPR Certification, February 2011

Healthcare Office Assistant Certificate, December 2010

Contact this candidate