Customer Service Representative

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Lynsay Johnson

**** ********* **, ************, ** 60048 **********@*****.*** 847-***-****

Objective

Seeking to obtain a challenging position of administrative support at a growth oriented business which will

allow me to further utilize my skills and acquire new abilities.

Skills

Excellent customer service skills & strong organizational skills

Excellent interpersonal skills, phone manner and problem solving skills

Typing: 60 wpm

Software: All Windows operating systems, Microsoft Word and Excel

Experience

Office Manager, Orinoco Fitness, Libertyville, IL, November 2012 to present

• Delivers excellent customer service to members and guests

• Responsible for daily clerical duties such as answering phones, filing and typing documents

• Maintain inventory and reordering of supplies

Full Time Mother, 2002- 2012

• Volunteer at my children’s school

• Volunteer with my son’s Boy Scout troop

Associate Customer Service Representative, Trustmark Insurance Company, Lake Forest, IL

1999-2002

• Answered incoming call and provided information to agents

• Processed incoming mail and maintained filing systems

• Responsible for entering agent information into system

General Office Assistant, Chemco Manufacturing, Northbrook, IL

1997-1999

• Supported Sales Associates by providing quotes and sending information to customers

• Organized and maintained office filing systems

• Handled incoming and outgoing mail

Education

College of Lake County, Grayslake, IL

Associate in Art Degree

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