Customer Service Loss Prevention
Resume:
N ajib Cu r tis
Experience
A llied Bar ton (Security Guard) 2012 - Present
• Retail Loss Prevention – deter theft and provide customer service
• Write reports, respond to alarms, relay security information to manager
• Monitor Cameras to seek out suspicious/inappropriate activity
• Ensured safety procedures were being followed to protect customers and employees
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One Step Above (Security Guard) 2011 – 2012
• Supervised and t rained security guards
• Access control – checked incoming and outgoing persons and packages
• Assisted staff at residential facility for t roubled adults
• Responded to alarms and emergencies
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Best Buy Co. (Inventory/Loss Prevention) 2008 – 2011
• Load/Unload t rucks
• Responsible for organizing and cleaning warehouse
• Loss prevention duties – monitor cameras, deter theft/apprehend suspects, write reports
• Ensured excellent customer service was provided to all of our customers.
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• Education
• GED 2001
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• Certifications
• NYS Security Guard License 2011
• NYC Fireguard License 2013
• CPR/AED Certification 2013
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