Engineer Active Directory

COREY R. JESTER

**** ********** ***** **

FREEHOLD, NJ 07728

CELL 732-***-****

********@*********.***

CERTIFICATIONS

• Citrix Certified Enterprise Administrator – Metaframe XP/1.8/Xenapp 6.5 (CCEA)

• Citrix Certified Administrator – Metaframe 1.8/Xenapp 6.5 (CCA)

• Microsoft Certified Systems Engineer – Windows® 2000/2003 (MCSE)

• Microsoft Certified Systems Administrator – Windows® 2000/2003 (MCSA)

• Certified Novell Administrator - 5.1 (CNA)

• Network+™ certification

• A+® certification

TECHNICAL SKILLS

Widows 7/2000/XP Suites, Citrix MetaFrame 2000/XPe /CPS 4.0, XenApp 5 & 6.5, Provision Server, XenDesktop,

Secure Access Gateway Windows 7/2000/XP Suite

EXPERIENCE

Citrix SME (Consultant) Jan. 2013 – Apr. 2013

Ranstand Technologies Consultant @ Waterford USA, Wall, NJ

• Managed Active Directory Domain Controllers and user accounts

• Managed Microsoft Group Policies

• Provided Tier 3 desktop support and managed support tickets

• Provided support, installation and upgrades as required

• Provided desktop imaging of laptops and workstations

• Provided Level 3 support, handling 15-20 tickets using an access database ticketing system

CITRIX ADMINISTRATOR (Consultant) Feb. 2012 – Nov. 2012

RCI Technologies Consultant @ Merck & Co., Inc., Whitehouse Station, NJ

• Tested the application on virtual machines in the lab environment;

• Production environment consisted of both Windows Server 2000 and 2003 OS

• Administered 10 Disaster Recovery servers within the farm for load balancing the Production servers and to

improve the reliability of the applications

• Actively involved in tier3 on-call pager rotation once in a month along with the team members

• Handled an average of 5-6 ticket per day using Remedy ticketing system in the round robin fashion

• Provided customized desktops, profiles & applications through XenDesktop to the end users

• Maintained documentation of all the installations, troubleshooting tickets, updates and upgrades for the servers

• Administered AD (Active Directory) for Windows 2003 including IIS 6.0, GPO deployments, DNS, DHCP

configurations & web services in .NET framework (platform)

• Performed VB scripting to push GPO's to client desktops

• Performed backup using Veritas and Norton Ghost; Deployed Citrix clients and maintained patch management

using SMS and Citrix Hotfix;

• Monitored the Citrix servers installed on VMware ESX 3.5/4.0 servers

• Published desktops with the applications to thin clients via Citrix web interface

• Created and managed roaming user profiles for the Citrix clients;

• Implemented GPO's to enforce user restrictions

• Designed and deployed VMware ESX 3.0 hosts in 35 IBM X series servers

• Implemented the migration of the existing Windows 2000/2003 servers to virtual hosts using P2V process

• Deployed Virtual Center 2.5 for better central management of the new virtual infrastructure

• Administered the ESX 2.5.0 hosts using VC 1.3.1 console

• Performed Hot migrations (VMotion) and cold migrations for high availability & unprecedented flexibility

• Created and managed VM templates and snapshots within the datacenter

• Deployed Group Policies & managed user accounts, permissions and rights in Active Directory

• Implemented documentation for policies & procedures for the existing environment according to a SOX based

production environment

• Used Altiris software to deploy Citrix server images to blade servers; Designed 24/7 automatic event notifications

to support users using Implemented the server build process of Windows 2003 servers in a clustered environment

• Administered Window server 2003 builds & configured AD, GPOs, DNS, DHCP & IIS

• Implemented a test environment for Windows operating systems using Microsoft Virtual PC

• Assisted security administrator to redesign AD structure; standardized naming conventions & group roles for the

Citrix applications and network file share accesses

• Performed remote control, patch management, operating system deployments, software distribution, software &

hardware inventory using SMS tool for the Citrix infrastructure.

SYSTEMS ENGINEER 2010 – 2012

Consulting assignments

Trinity Technology Solutions, LLC, Freehold, NJ

Various Small Projects, Clients and assignments

Keller Williams Realty, Monmouth County, NJ

• Design, implement and support network infrastructure; includes routers in all 3 location, switches WLAN devices.

• Deploy and support workstations, printers and servers 2008 r2

• Desk side support for all 3locations

• Leigh Imaging., Plainsboro, NJ

• Design, implement and support network infrastructure; includes router, switches WLAN devices.

• Deploy and support workstations, printers and servers

• Desk side support

CITRIX ADMINISTRATOR (5/09 – 4/10) 2005 – 2010

Merck & Co., Inc., Whitehouse Station, NJ

• Create and modify installation instructions and test plans

• Troubleshoot computer related problems for internal and external clients computing platform and network

connectivity

• Provided Level 3 support for end user with regards to computer & software related issues.

• Utilizing manual and automated processes/tools to monitor and maintain computing environments

• Managed and implemented Wyse thin client terminals for manufacturing department.

• Install / Publish applications in CPS 4.5

• Work with customers to test and debug application installs Facilitate creation of application install packages

CITRIX SERVICES ENGINEER (6/08 – 8/08)

MetroPlus Health Plan, New York, NY

• Selected to provide Citrix design and migration form CPS 4.0 to CPS 4.5. Migration of Metaframe XPe Farms

and 4.0 Farms and servers to CPS 4.5.

• Design and implemented cloning of Citrix servers on VMWare platform. Implemented Streaming desktops to

published applications for global users.

• Designed and implemented 300+ Wyse thin clients to multiple remote locations and design packages to be

deployed to thin clients using WDM 4.5. AD group policy and user creation.

• Redesigned internal and external web portal and migrated then to Web Portal 4.2.

CITRIX SERVICES ENGINEER (11/07 – 5/08)

Bristol-Myers Squibb, Pennington, NJ

• Selected to provide Citrix technical support for various US locations. Developed, implemented and documented

complex information technology projects such as migrations from XPe Farms to Citrix Presentation Server (CPS 4.0)

Farms.

• Supporting applications - Laboratory applications, LIMS, Openlab, Empower, Labware & Launch.

• Responsible for day to day support of local and external Citrix applications and Citrix server farms. Support,

manage and maintain in excess of 6 Citrix server farms (CPS4 and XPe). Maintained Active Directory structure.

• Created and maintained group policies. Create user accounts. Deployed applications via Wise packaging and

applied updates to applications and servers using Wise. Provided desktop support for remote users as well as local

users.

CITRIX SERVICES ENGINEER (5/06 – 10/07)

Bayer Corporation, Consumer Care Division, Morristown, NJ

• Selected to provide Citrix technical support for various US locations. Supporting applications - Laboratory

applications, LIMS, Openlab, Empower, Labware & Launch. Developed, implemented and documented complex

information technology projects such as migrations from XPe Farms to Citrix Presentation Server (CPS 4.0) Farms.

• Responsible for system management of local and remote Citrix applications and associated Citrix farms.

• Support, manage and maintain in excess of 15 Citrix server farms. Installation, patching and support of Citrix

servers and validated business applications. Support WYSE thin clients in a CPS 4.0 environment.

• Maintained Active Directory structure. Created and maintained group policies. Create user accounts. Deployed

applications via Wise packaging and applied updates to applications and servers using Wise. Provided desktop

support for remote users as well as local users.

TECHNICAL ENGINEER (10/05 – 4/06)

• Selected to provide network support for an information technology consulting firm specializing in installations

and support of various applications along with Microsoft Dynamics GP (formerly Great Plains Dynamics), Microsoft

CRM, BMC Software’s Remedy and Magic products.

• Utilize extensive knowledge of network troubleshooting techniques to ensure successful backups, perform data

recovery and standardize software on all network PCs.

• Maintained Active Directory structure and Group Policies design and implementation. Develops and maintains

disaster recovery procedures for the network and network resources. Conduct on going system audits to evaluate

efficiency of system hardware. Train users on network applications.

• Consult with users and conducted information assessments to determine user needs and to define network

solutions to meet user requirements.

• Upgraded network and revamped entire infrastructure as well as implemented Microsoft Exchange.

• Conduct research and development in network systems and related technologies.

• Skillfully handled issues to ensure system readiness.

• Consistently contributed superior efforts on regular basis that improved both project quality and productivity.

• Diligently resolved issues that decreased downtime.

SYSTEMS ENGINEER Mar. 2002 – Apr. 2005

Trinity Technology Solutions, LLC, Freehold, NJ

• Maintained systems and involved in major project rollouts for various clients including UMDNJ, State Farm

Insurance, Piscataway, NJ School District, Monmouth Worship Center, World Harvest Christian Center and Pilgrim

Baptist Church.

• Provided on-going technical support to end users and maintained hardware through continuous troubleshooting

and repair. Provided specialized instruction to users on equipment, hardware use and simple issues resolution.

Diligently resolved issues that decreased downtime.

• Conduct on going system audits to evaluate efficiency of system hardware.

• Utilize extensive knowledge of network troubleshooting techniques to ensure successful backups, perform data

recovery and standardize software on all network PCs.

• Commended for excellent communication skills that minimized problems and frustrations for customers.

• Developed various hardware configuration plans for network systems.

• Assisted end-users with various technical problems for a variety of both hardware and software.

SYSTEMS ENGINEER Nov. 1999 – Feb. 2002

Paradigm Technology Consulting, LLC, Hamilton Square, NJ; www.ptcllc.com

• Selected to provide network support for an information technology consulting firm specializing in installations

and support for various ERP applications including Microsoft Dynamics GP (formerly Great Plains Dynamics).

• Utilize extensive knowledge of network troubleshooting techniques to ensure successful backups, perform data

recovery and standardize software on all network PCs. Successfully interacted with internal and external users to

restore functionality in a timely manner.

• Provided specialized instruction to users in equipment, hardware use and simple issues resolution.

• Facilitated company expansion effort through assisting cabling, equipment setup and testing that ensured

operability on completion of the expansion.

• Developed various hardware configuration plans for network systems.

• Developed and maintained disaster recovery procedures for the network and network resources.

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