Customer Service Medical Assistant

MARLI JACKSON

**** ***** ***** **., ***** Las Vegas, NV 89084 CELL: 308-***-****

************@*****.*** HOME: 702-***-****

Objective:

Customer-service oriented position within the medical field where my excellent communication and

leadership skills can be utilized in order to allow for advancement opportunities.

Skills/Qualifications:

*MS Word *MS Excel *Typing 53 wmp

*CPT, ICD-9, HCPCS *Coordination of Benefits *10-key by touch

*Eligibility Verification *Payment Posting *Managed Care

*Cash Handling *Medical Terminology *Internet and email

*Medi-soft *Alpha and Numeric Filing *HIPAA Complaint

*Answering Phones *Customer Service *Appointment Setting

*Communication Skills *Workers Compensation *Contract Interpretation

*Medicare, Medi-cal *CHPD Completion

Education:

Summit Career College Anaheim, CA

Medical Billing and Coding Graduated August 2013

Hamilton College/Kaplan University Omaha, NE

Medical Assistance--Graduated June 2007

Torrington High School --Graduated Torrington, WY

Work Experience:

Summit Career College April 2013-Aug. 2013

Anaheim, California

Federal Work Study Program

*Filing/Sorting *Grading tests and homework

*Coping *Prepared Scan-Trons key

*Faxing *Proctoring tests

*Assists LVN instructors with anything they need done

Fairfield Inn & Suites May 2010 to Nov. 2012

North Platte, Nebraska

Laundry Attendant/Housekeeper

*Sort *Wash, dry, fold

*Deliver laundry *Keep laundry room clean

*Clean lobby area *Clean rooms

Domino’s Pizza March 2007 to Dec. 2010

North Platte, Nebraska

Delivery Driver

*Answer phones *Takes orders

*Cut pizzas and box food *Delivery pizzas in a timely manner

*Provide excellent customer service *Help maintain a clean working area.

Linden Estates/Linden Court Oct. 2007 to March 2008

North Platte, Nebraska

Certified Nurse Assistant

*Provide daily care to residents *Assist with daily needs

*Bath, toilet, brush teeth *Feed and dress

*Help with any other duties.

Family Medicine Associates March 2007 to May 2007

North Platte, Nebraska

Externship Medical Assistant

*Gain knowledge in the office as a Medical Assistant

*Provide patient teaching information to the patient

*Take vital signs *Phlebotomy

*Injections *Medical transcription

*EKG *Coding/billing

*Scheduling *Filing

*Other office duties.

AWARDS/CERTIFICATES:

*Perfect Attendance

*Academic Excellence

*HIPAA

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