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Front Desk Management

Location:
White Plains, NY
Posted:
August 26, 2013

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Resume:

Maria Ramo

* ***** **** ******

Elmsford, New York 10523

914-***-****

********@*****.***

Objective

Recent College Graduate with substantial office management and administrative skills with proficiency

in Microsoft Office seeking an opportunity to utilize my education with a reputable Law Firm in my

field of study.

Professional Experience

Guaranteed

Home

Mortgage

White

Plains,

NY

Funder/Shipper Jan.2013-Present

Managed wire requests to be sent and submitted in a timely manner

Assisted management with daily functions.

Research and analyze complex operational problems and recommend solutions.

Gather customer information from various tools: Excel, Emcompass database

Inputting borrower and loan appraisal data into Emcompass database.

Continually exceeded set goals.

Creating appraisal review cover sheets for the funding of loans.

Order, track, log and distribute out-sourced review or valuation reports.

Assure timely completion and distribution of appraisal reviews.

Nassau

District

Courts

Hempstead,

NY

Intern Aug 2011-March 2012

Prepared and organized defendants files

Assisted with court paperwork

Participated in court proceedings

Assisted with administrative duties

Education

Long Island University Long Island, NY

Bachelors of Arts May 2012

Major: Criminal Justice

Maintained a GPA of 3.3

Made the Dean’s List in the Fall of 2008

Extra Curricular Activities

Student

Life

Sept.

2010

May

2012

Peer

Mentor

Co-instructor for college 101 classes

Prepared lesson plans and activities

Mentored Freshman student body

Pre-Law Association Sept. 2010-May 2012

President and Secretary

Helped fundraise for Breast Cancer Awareness

Prepared daily meetings

Informed members of weekly memos

Page 2

Analyzed

case

studies

Responsible for daily minutes of meetings

Work Experience

The Cheesecake Factory White Plains, NY

Hostess/Front Desk Designated Trainer Sept. 2007-Present

Trained potential employees

Assisted with payroll calculations and administrative duties

Maintained and managed front desk

Ruth Chris Steak House Tarrytown, NY

Hostess May 2011-Present

Trained new hires

Resolved employee and customer issues

CVS Pharmacy Elmsford, NY

Clerk/Cashier Sept. 2005-May 2010

Attended to incoming/outing calls

Trained in various store operations

Supervised and trained new associates

Completed sale transactions accurately

Skills

Proficient in Excel, PowerPoint, Microsoft Word, WordPerfect



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