High School Human Resources

Donna Brown

Contact

Tel : 443-***-****

e-mail : *****.*******@*****.***

Address

*** *. **** ******, ****** Grove, PA 17362

Summary Of Qualifications

• Associates Degree in Social Sciences.

• Significant amount of experience working with families in different situations.

• Strong Case Management experience.

• Worked directly with Department of Human Resources (DHR), Department of Public

Welfare, Child Care Consultants and Child Protective Services on a case by case basis.

• Pleasant and professional demeanor when working with and assisting the public.

Experience

Child Care Consultants/CCIS of York County 01/2013-Present

Subsidy Specialist

• Maintains a thorough understanding and ability to interpret DPW policies and regulations.

• Determines client eligibility and redetermination for subsidized child care services according to DPW regulations and

policies using the PELICAN CCW database.

• Provides information to parents and providers on the available funding for child care services as well as eligibility criteria.

• Communicates closely with clients and providers on a daily basis.

• Conducts two weekly large group enrollment meetings with all eligible subsidy clients to ensure enrollment paperwork is

done correctly.

• Attends and participates in monthly Direct Service Team meetings with the EARN program and the York County

Assistance office.

• Maintains alerts and tracking system for client data in PELICAN CCW.

• Schedules and follows through with face-to-face appointments for eligible subsidy clients.

• Utilizes PELICAN CCW to maintain current and accurate case records for each family and child to assure program

accountability.

• Case manages approximately 150 files to insure accuracy and proper documentation is maintained in each file.

Educational Data Systems, Inc./EARN Program 09/2010 to 06/2012

Career Counselor/Case Manager

• Provided guidance, support and assistance to program participants in all areas related to gaining and/or retaining

employment and career advancement.

• Worked directly with government officials to ensure proper documentation is completed and received.

• Provided consistent and comprehensive case management and follow-up.

• Provided individualized assessment of work, family and personal developmental needs and opportunities.

• Ensured program participants followed through with planned activities as outlined in contract with funding agencies.

• Provided referrals to appropriate community service or social service agencies when needed.

• Maintained participant files as specified by contractor.

• Maintained organized database of participants and kept detailed documentation of all contacts with program participants.

• Helped to ensure that positive outcomes and goals were met as required by contract.

Sprouts Childcare Center, Finksburg, MD 10/2005 to 12/2009

Assistant Director

• Managed staff of 15 women and 50+ children on a daily basis.

• Managed and maintained children’s files ensuring they were up to date and in compliance with DHR regulations.

• Communicated and worked directly with DHR and Child Protective Services to ensure each and every child was safe in

care, as well as in their home.

• Scheduled and followed up with parent conferences when necessary.

• Handled all of the weekly billing and family tuition statements using the Pro-Care Management System.

Beginnings and Beyond, Emory, MD 1/2005 to 10/2005

Teacher

• Provided a safe, loving, nurturing, and educational environment to children ages six weeks to school age.

• Developed and implemented age appropriate curriculum that included but not limited to arts and crafts, fine and gross

motor skills, social and emotional development, math, science, and reading.

• Managed and maintained the children’s files and attendance records in my classroom.

• Completed yearly evaluations of the children in my class.

Education

8/2010 to 5/2013 Associates Degree in Social Sciences

Harrisburg Area Community College, York, PA

1/2002 to 12/2009 Early Childhood Education/ General Studies

72 Credits

Carroll Community College, Westminster, MD

1997 to 2001 High School Diploma with a 4.0 GPA

Frederick Douglas High School, Upper Marlboro, MD

Volunteer Experience

ACCESS-YORK, York, PA 9/2010-Present

Hospital Advocate

Baresville Elementary School, Hanover, PA 3/2010 to 6/2010

Paraeducator

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