Customer Service Data Entry

Location:

Posted:

August 26, 2013

Renae Brown

Peabody, MA

******************@*******.***

Objective

To obtain a clerical position that offers career opportunities and growth.

Summary

Experienced in reception, data entry and clerical work. Also a strategic thinker and disciplined worker

with great interpersonal skills as well as exceptional attention to detail.

Computer Skills

Microsoft Office, Excel and Outlook; Windows 08, AS400 and MAPS program and Adobe Acrobat

Professional Experience

Express Employment Professionals; Wakefield, MA 2013

Front Office Coordinator

Opened and closed the office daily. Answered phones for a busy employment agency, assisted applicants

in any way needed, data entry, processed all employee paperwork, completed background checks and

input employee banking/direct deposit information into the company database while adhering to state

mandated privacy laws; also worked closely with the franchise’s owner completing any correspondence

needed as well as daily data entry of sales notes and new client information. Handled all incoming and

outgoing mail including maintaining adequate postage needs. Instructed employees in the process of

registering and then viewing their paystubs online as well as completing online applications and

responding to ads and submitting their resumes for review. Distributed employee paychecks that were

held for our pick-up list and helped answer questions/addressed concerns regarding timecard and

paycheck questions all while maintaining an extremely professional ad friendly demeanor.

Prescription Turf Services; Middleton, MA 2011

Dispatcher/Customer Service

Scheduled work routes for 10+ lawn/tree and shrub specialists, handled customer complaints and

emergency lawn or tree and shrub issues, collected payments as well as collection calls.

Koch Eye Associates; Warwick, RI 2006-2008

Medical Secretary

Checked patients in and out, verified insurances, created new patient charts and updated current charts,

data entry and filing duties, posted payments, taught patients the safe insertion and removal of contact

lenses as well as proper cleansing/storage of lenses.

Spa Vure; Providence, RI 2004-2006

Front Desk/Reception

Checked clients in and out, booked and confirmed appointments, gift card prep and sales, product

knowledge and sales, cleaning and stocking duties, nightly closing.

Education

West Bay Academy; Warren, RI 2002

GED