Y OLANDA SMALL

**** ******* ****** ***. *, Conway, South Carolina 29527

Phone: 843-***-**** or 843-***-****;

E-mail: footpr ab9ppr@r.postjobfree.com

Qualifications Summa ry

Administrative Support professional experienced working in technical college environments

and layout and format of a Florence Christian magazine with demanding and strong

organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet.

Confident in interactions with individuals. Detail-oriented and resourceful in completing

p rojects; able to multi-task effectively. Capabilities include:

• •

Customer Service & Relations Office Equipment Operation

• •

Word Processing & Typing Telephone Reception

• •

Computer Operations Problem Solving

• •

Filing Highly Organized

Experience H ighlights

Print & Digital Media

• Works with a team to design magazine

• Works with a team on the format and layout of magazine

• Assists CEO on special projects for internet radio station

Administrative Support

• Performed administration and secretarial functions for the department chair of a

technical college. Coordinated and managed multiple priori ties and projects.

• Performed support functions for the financial aid department of a technical college.

Assisted students with financial aid; assisted co-workers with various projects.

• Performed support functions for the registrar office of a technical college. Prepared new

s tudent orientation folders.

• Generated data reports for reservations call center.

Customer Service & Reception

• Performed administration and secretarial functions for a temporary agency. Worked

several jobs that required taking messages, making calls, and setting up appointments.

• Performed customer service functions at a couple of fast food restaurants.

• Performed customer service functions in the hospitality industry.

Managerial

• Managed a maximum of 25 employees at one time in the hospitality industry.

E mployment H istory

July 2013-Present; Unpaid I ntern; Designer, Format & Layout, DeVine Glory Magazine,

F lorence, SC

August 2011-May 2012; Work-Study (Financial Aid), Hor ry-Georgetown Technical College,

Conway, SC

September 2010-June 2011; Administrative Specialist, Hor ry-Georgetown Technical

College, Conway, SC

June 2008-October 2010; Work-Study (Financial Aid, Registrar), Hor ry-Georgetown

Technical College, Financial Aid, Conway, SC

September 2007-June 2008; D r ive-th ru Cashier, H ardees, Conway, SC

April 2006-September 2007; D r ive-th ru Cashier, B urky’s Grill, Myr tle Beach, SC

September 1999-June 2000; Temporary Agent, Conway Staffing, Conway, SC

October 1997-September 1999; Reservationist/Special Service Agent/Operations

Coordinator, Sands Resorts, My r t le Beach, SC

Computer Skills

Windows 7; M icrosoft Word 2010, Excel 2010, PowerPoint 2010, Access 2010, Publisher 2010;

scanning technology, website development, In ternet proficient.

Education

Hor ry-Georgetown Technical College, Conway, SC-Graduation: December 2011

• Associate in Applied Science-Administrative Office Technology

• Diploma-Administrative Support

R eferences

Barbara Chambers

Academy for Technology & Academics

Custodian Supervisor

843-***-****

Janice Keith

Hor ry-Georgetown Technical College

Financial Aid Specialist/Work-Study Coordinator

H-843-***-****; W-843-***-****

Cindy Galloway

Hor ry-Georgetown Technical College

Early Care & Education Faculty

843-***-****

Claire Blackwelder

Hor ry-Georgetown Technical College

Early Care & Education Assistant Chair/Faculty

843-***-****

Kenneth Smith

DeVine Records Management

Owner/Founder/CEO

843-***-****

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