Rosalynd Parsons, MA
Medical Front Office Specialist
Houston, TX
***************@*****.*** - 281-***-****
High-performing Medical Assistant with approximately 14 years of experience in various specialty areas.
A highlight of my skills includes scheduling of surgeries and diagnostic procedures, insurance verification,
precertification, obtaining referrals, collection of time of service payments, and ICD-9/ CPT coding.
WORK EXPERIENCE
Clinical Coordinator
The Methodist Hospital - Houston, TX - July 2012 to April 2013
Patient check-in/check-out while maintaining a productive clinic flow, collection of copays deductibles and
coinsurances, perform daily reconciliation procedures, charge-entry, schedule office visit and diagnostic
procedure appointments, enter patient demographic and insurance information into Nextgen and Athena
net, insurance verifications, assist patients in becoming knowledgeable about their policies and the claims-
reimbursement process, create and prepare charts for clinic times, assist management in assessment of clinic
schedule in an effort to create a more productive flow, precertification, processing medical records requests,
answer multi-line telephones, filing, mail correspondence, assist Urology department at multiple locations
during staffing shortages, and other responsibilities as assigned.
Medical Receptionist
Addison Search - Houston, TX - March 2012 to July 2012
Similar to above. (Hired on permanently by most recent employer.)
Medical Assistant
Drs. Gretchen Zimmerman and Timothy Sehorn - Houston, TX - November 2008 to November 2011
Scheduled surgeries, diagnostic procedures, and office visit appointments, precertifications, insurance
verifications,obtained insurance referrals, roomed and prepared patient for examination/ surgical procedures,
assisted surgeon with in-office procedures, handled culture and tissue collections, provided patients with peri-
operative instructions, obtained and recorded vital signs, telephone triage, cleaned /sterilized instruments,
cleaned /restocked examination rooms, prescription dictation/ refill authorizations, and inventory control.
Patient check-in/ check-out, collected time-of-service payments, ICD-9 and CPT coding, assisted billing office
with payment/ billing inquiries, mail correspondence, medical records processing, filing, and maintained the
lobby area.
Medical Assistant
Medicall Personnel - Houston, TX - June 1999 to November 2008
Roomed and prepared patient for examination/ surgical procedures, obtained and recorded vital signs,
assisted physician with in-office procedures, handled culture and tissue collections, provided patients with
peri-operative instructions, obtained patient medical histories, patient education, prescription dictation/ refill
authorizations, distributed medication samples, telephone triage, cleaned /sterilized instruments, cleaned /
restocked examination rooms, patient check-in/ check-out, insurance verifications, precertifications, obtained
insurance referrals, collected time-of-service payments, ICD-9 and CPT coding, assisted billing office with
payment/ billing inquiries, mail correspondence, medical records processing, filing, maintained the lobby area,
and inventory control,
Certified Nursing Assistant/ Home Health Care Provider
At Home Healthcare - Houston, TX - April 2008 to September 2008
Patient nutrition, monitored vital signs, monitored and reported changes in patient's health, incontinent care,
decubitus ulcer prevention, dressing changes, provided assistance in toileting, medication administration,
positioning, transfer/ transport, grooming, linen-changing, light household cleaning responsibilities, and errand-
running.
Certified Nursing Assistant
Legend Oaks Healthcare and Rehabilitation Center - Houston, TX - March 2008 to April 2008
Provided patient assistance in incontinent care, toileting, transfer/transport, nutrition, colostomy care, catheter
care, wound care, decubitus ulcer and fall prevention, recorded vital signs, and reported any notable changes
in patient's health to the nurses on duty.
Health Benefit Representative/ Recruiter
AmeriplanUSA - Plano, TX - November 2006 to April 2007
Marketed corporate health benefit promotions to prospective customers, executed recruitment strategies for
the firm, online and direct advertising, answered customer-related inquiries, and mail correspondence.
EDUCATION
Liberal Studies coursework
Lonestar College - Houston, TX
2011 to 2012
Registered Nursing coursework
San Jacinto College North - Houston, TX
2004 to 2009
Certified Nursing Assistant Program
Hi-Tech Healthcare - Houston, TX
2008
Certificate in Medical Assisting
The Academy of Health Care Professions - Houston, TX
1998
Advanced High School Diploma
Northshore High School - Houston, TX
1996
SKILLS
Nextgen, AthenaNet, Intranet, Microsoft Office- (All versions), Microsoft Outlook, Multi-function copier, and
multi-line telephone.