SONGSERRE' DIABY

**** **** ******* ****, **********, North Carolina, 27406 (336)324-

ab9pow@r.postjobfree.com

OBJECTIVE

Bilingual professional seeking full-time employment with a progressive-

minded company, in which professional and personal fulfillment may be

achieved; customer-oriented with experience in fast-paced environments

EDUCATION/CERTIFICATIONS

Central Piedmont Community College, Charlotte, North Carolina

A.A.S., Construction

Management Jan 2010 - May

2012

Relevant Coursework: Planning and Estimating, Blueprint Reading,

Residential Building Codes, Human Relations Issues, Preplanning and

Scheduling, Total Safety Performance, Costs and Productivity, Intro to

Sustainability, Professional Construction Supervision, Intro to Carpentry

. Student Life Award Recipient, 2012

. President, Women in Construction student chapter, 2011

. 30-hour OSHA Occupational Safety and Health Training Card: 16-

600590416

. Dean's List, Fall 2011

SKILLS

. Bilingual: English & Spanish

. Microsoft Office: Word, Excel, PowerPoint, Internet; Typing

. Accounts Receivable, Accounts Payable, Collections, Negotiation

. Production, Inventory Control, Purchase Supplies

. International Travel and Education

. Mortgage Knowledge and Experience: Analyzing Escrow Accounts, Review

of Closing Documents, etc.

WORK HISTORY

Mortgage Customer Service Rep, Randstad/Bank of America, Greensboro, NC,

Dec 2012 - July 2013

Duties: Account servicing including escrow account analysis, establishment

of payment arrangements, fax and mail customer documents, sales of other

products and services, resolution of general client inquiries and questions

Cashier, Kohl's, Charlotte, NC, October 2009 - April 2012

Duties: Process customer purchases, solicit consumer credit applications,

and resolve general customer concerns

Flight Attendant, PSA Airlines, Charlotte, NC, July 2007 - August 2008

Duties: Demonstrate safety equipment and procedures, order and serve

beverages and snacks

Bilingual Collector, Allied Interstate, Greensboro, NC, January 2006 - May

2006

Duties: Received calls from debtors about delinquent accounts, collected

payments, set up payment plans

Bilingual Collector, Allied Interstate, Greensboro, NC, January 2006 - May

2006

Duties: Take sterile product orders from international clients, quality

control checks from on-site manufacturing plant

References Available Upon Request

Contact this candidate